- Report: #83917
Complaint Review: Aspire Visa - St Cloud Nationwide
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Aspire Visa
16 McLeland Rd St Cloud, Nationwide, U.S.A.
Phone:
877-262-0002
Web:
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Aspire Visa AKA Columbus Bank And Trust,Harrasses You When You PAY! ripoff denies communication refuses to acknowledge payment St.Cloud Nationwide
Some time ago,I got something in the mail asking if I wanted to have my Fingerhut balance transferred to an Aspire Visa card.I did so,and from the FIRST MONTH they called my house every day! I would pay the bill when I received it (I would have money sitting around in an envelope WAITING for their bill,that's how late it usually was!),and sure enough a day or so after I mailed the money order they would call and leave a msg. on my machine to call them back at 877-262-0002.
I verified that this was indeed the number on the literature I had gotten when I first signed up,and called them back,explaining that I had already mailed payment.This month a new snag came up: When I called and entered in my acct. number,their recorded msg. insisted that it didn't exist! I tried my social security #,as per their instructions,and it again insisted that no such number existed,adding that I should call back when I had the right info! (BTW I STILL haven't rec'd my March bill!)
I then attempted to mail them at the Minnesota address on their literature,including with my letter a photocopy of the receipt portion of the money order I had sent them in Feb. Still the calls,despite the fact that I have informed them that I am MUCH easier to reach via email or postal mail. The upshot is: I can't seem to even get a human on the phone,and I have tried my last thing (tracking them down online and sending an email) If this doesn't work I'm through.
J
Newtown, Connecticut
U.S.A.
I verified that this was indeed the number on the literature I had gotten when I first signed up,and called them back,explaining that I had already mailed payment.This month a new snag came up: When I called and entered in my acct. number,their recorded msg. insisted that it didn't exist! I tried my social security #,as per their instructions,and it again insisted that no such number existed,adding that I should call back when I had the right info! (BTW I STILL haven't rec'd my March bill!)
I then attempted to mail them at the Minnesota address on their literature,including with my letter a photocopy of the receipt portion of the money order I had sent them in Feb. Still the calls,despite the fact that I have informed them that I am MUCH easier to reach via email or postal mail. The upshot is: I can't seem to even get a human on the phone,and I have tried my last thing (tracking them down online and sending an email) If this doesn't work I'm through.
J
Newtown, Connecticut
U.S.A.
1 Updates & Rebuttals
Rosa
Florissant,Missouri,
U.S.A.
Welcome to the crazy world of Aspire. WHEN WILL THEIR ABUSE OF CUSTOMERS CEASE
#2Consumer Comment
Sat, May 15, 2004
Thank you for your answer to my original complaint. They are still playing games. This is the third month I have not received a bill. But I got them this time. I pay through my bill pay from my bank now let them mess with them!!! I did email the dept of Banking and Finance in Georgia and referred them to this site so they could be aware of all of the complaints against this place and how they all sound similiar. I believe they are monitoring this site because after I reported here about not receiving a bill, the bill came wandering in. WHEN WILL THEIR ABUSE OF CUSTOMERS CEASE, why can't anything be done, why have people written Attorney Generals, BBB's, and nothing is being done. Are people to continue to be their victims?
