ASSI Counsel
Florida,#2General Comment
Thu, August 02, 2012
My name is Charles Harris and I am the attorney for ASSI. The complaint is inaccurate and contains grossly misleading information.
First, ASSI is a Service Contract company, not an insurance company. ASSI routinely accepts members who suffer from Alzheimers and in fact did so with the member in question. The status of the members Alzheimers does not preclude her from receiving the benefits of membership. In this instance, as is the case in all new membership applications, a customer survey was prepared by the prospective member in the members own handwriting stating that she read the membership information, approved of the terms and benefits of membership and knew exactly what she was purchasing. ASSI works in addition to traditional Long Term Care and many of ASSIs clients have both an LTC policy from a traditional insurance company and a True Freedom Service Contract from ASSI. The daughters complaints represent a fundamental misunderstanding of the True Freedom Service Contract which has important benefits for all ASSIs members including those suffering from Alzheimers.