Complaint Review: Associated Recovery Systems - Escondido California

These people from ARS has been calling my number every week for a couple of months for a lady named Amy Gutierrez. I have no idea as who this person is and told ASR this every single time plus stop calling me because they are quite rude. Again, I just got a call from ARS associate named Maria who would not give her last name and hung up on me when I tried to find out what the hack is ARS and who is Amy Gutierrez. Luckly I got their number and called ARS over 5 times (888-319-0986) before making them to remove my phone number from their list. However, now I'm worried because they already had a full information about me: my name, addresss, and phone number. More disturbing is to find out that this collection agency has bad reputation with BBB and many more complaints in this site.

KL

Nov 12, 2007

Here are some info as I was researching on ARS:

As of Jan 21 2004, 09:48 PM

ARS National Services Inc

201 W Grand Ave

Escondido, CA 92025

General Information

Original Business Start Date: November 1987

Type of Entity: Corporation

Principal : Ms Kathy Howerton President

Customer Contact: Mr Timothy M Collins General Counsel

Phone Number: (888) 888-7080

Fax Number: (760) 735-2904

Type-of-Business Classification: Collection Agencies

Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaint(s). The company has resolved most complaint(s) presented by the Bureau; however, the Bureau did not receive a response to other complaint(s).

When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.

Closed Complaints

Number of complaints processed by the BBB in last 36 Months: 40

Number of complaints processed by the BBB in last 12 months: 27

Complaints Concerned

Refund or Exchange Issues: 2

Outcome of all complaints -

Resolved: 2

Customer Service Issues: 23

Outcome of all complaints -

Resolved: 17; Unresolved: 2; Delayed Resolution: 1;

Company made every reasonable effort to Resolve: 1; Company did

not respond: 2

Credit or Billing Issues: 15

Outcome of all complaints -

Resolved: 8; Unresolved: 3; Delayed Resolution: 1;

Company made every reasonable effort to Resolve: 1; Company did

not respond: 2

Additional Information

Additional Doing-Business-As Names: Associated Recovery Systems

Chase

Additional Addresses: PO Box 463023, Escondido, CA 92046

Additional Phone Numbers: 760-735-2700

858-309-6977 Fax

888-319-0986

Company Management

Additional company management personnel include:

Mr Jason Howerton COO

Mr Timothy M Collins General Counsel

Mr Doug Reynolds Vice President

Additional File Information

The Bureau has requested basic information from this company. The Bureau has not received a response. Without this information, the Bureau may not have current information concerning such things as the company's management or its nature of business.

Kimmy

Van Nuys, California

U.S.A.