- Report: #20064
Complaint Review: ASSOCIATES VISA -
-
Author Not Confirmed
Why?
ASSOCIATES VISA
ASSOCIATES HOUSE, CASTLE STREET, READING, BERKSHIRE, ENGLAND, RG1 7DX U.S.A.
Phone:
+44-0161 786 4000
Web:
N/A
Categories:
Business Rating:
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ASSOCIATES VISA WENT AGAINST THEiR TERMS AND CONDITIONS ON THE CREDIT CARD AND SAID IT WAS MY FAULT
I made a payment on my visa card, which took my account into credit, which it states on there terms and conditions is ok.
When I called to check my balance to make sure the payment had cleared, I was informed that it had cleared but it did not show up on my available to spend.
I contacted associates about this, and was told that they had put a block on my account, and I was not allowed to use it. When I asked why ? they told me it was because I had gone into credit and my account.
I explained to them it was so I could make a large purchase ( my honeymoon ), I was told nothing they could do, and I would have to wait 10 days before I could use my card, and that they will send me a check for the amount I was in credit.
They informed me that I was not allowed to go into credit on my card, when I informed them that it states in the terms and conditions, that they even pay interest on credit balances, they said that I had gone to far into credit, and that the terms and conditions are not clear enough, as they dont state anywhere how much credit you can go into.
karen
CLICK HERE to read about Credit Card Scams... find out how to get your money back. Consumer makes harsh but accurate statements. *Rip-off Report Investigation follow-up provides valuable information.
When I called to check my balance to make sure the payment had cleared, I was informed that it had cleared but it did not show up on my available to spend.
I contacted associates about this, and was told that they had put a block on my account, and I was not allowed to use it. When I asked why ? they told me it was because I had gone into credit and my account.
I explained to them it was so I could make a large purchase ( my honeymoon ), I was told nothing they could do, and I would have to wait 10 days before I could use my card, and that they will send me a check for the amount I was in credit.
They informed me that I was not allowed to go into credit on my card, when I informed them that it states in the terms and conditions, that they even pay interest on credit balances, they said that I had gone to far into credit, and that the terms and conditions are not clear enough, as they dont state anywhere how much credit you can go into.
karen
CLICK HERE to read about Credit Card Scams... find out how to get your money back. Consumer makes harsh but accurate statements. *Rip-off Report Investigation follow-up provides valuable information.
