- Report: #1298354
Complaint Review: At Home - San Antonio TX
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Author Confirmed
Why?
At Home
6840 NW Loop 410 San Antonio, 78238 TX, USA
Phone:
(469) 340-7521
Web:
7804 Flower Bluff
Categories:
Business Rating:
(0)
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At Home Customer Service was Dispicable San Antonio Texas
I was at this store to find some finishing touches for a bathroom we just remodeled. In the clearance isle I found two small ornamental plants, they were the last ones in this style but didn't have a price, however they were in the clearance section.
When I got to the check out I advised the cashier of the issue and she sent a fellow employee to find an item if not the same similar to the ones I had picked. The employee couldn't find one. ( I did tell them that these were the last two identical items)
The Manager (NANCY) came to the register and without even listening to one iota said in a very demanding tone said "if the item does not have a clearance tag on it you must pay full price"
end of story, she never even acknowledged that these were in the clearance section, that they didn't have a tag at all, absolutely nothing!
Shame on you Nancy, and your the Manager???? Wow At Home must have a hard time finding qualified employees that have people skills.
