- Report: #431547
Complaint Review: ATK North America - Rhino Rebuilt Engines - Santa Ana California
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Author Confirmed
Why?
ATK North America - Rhino Rebuilt Engines
3210 S Croddy Way Santa Ana, 92704-6348 California, U.S.A.
Phone:
800-421-3746
Web:
N/A
Categories:
Business Rating:
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ATK North America - Rhino Rebuilt Engines Coming from a Junk Yard near you! ATK's "Hit-and-Miss" rebuilt engines Santa Ana California
Purchased replacement engine January 2007. On March 2009 I am replacing the replacement engines for the 4th time because:
Engine 1: had a cracked engine block, Engine 2: burned oil out of piston 1, Engine 3: destroyed piston 1 and values, Engine 4: filled engine with water, Engine 5.... God I'm so tired of doing this.
Even with the warranty providing replacement engines...
"The RIPOFF" is that there is no quality assurance, no liability for replacement of replacement downtime, and no liability for defective manufacturing.
I attempted to contact management at any level to push an honest appeal (after 3 replacement engines) to take extra care in selecting me an engine that is guaranteed to be without problems.
"The RIPOFF" is that there are no phone numbers, no fax numbers, no email addresses, no mailing addresses or any other means of communication except for the technical support web site(((Redacted)))
"The RIPOFF" is that the only management you will be "allowed" to speak with is the supervisor over the technical support phones.
In conclusion: "The RIPOFF" is that you are at the mercy ATK's "Hit-and-Miss" rebuilt engines and you better like it.
gg
Knoxville, Tennessee
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Engine 1: had a cracked engine block, Engine 2: burned oil out of piston 1, Engine 3: destroyed piston 1 and values, Engine 4: filled engine with water, Engine 5.... God I'm so tired of doing this.
Even with the warranty providing replacement engines...
"The RIPOFF" is that there is no quality assurance, no liability for replacement of replacement downtime, and no liability for defective manufacturing.
I attempted to contact management at any level to push an honest appeal (after 3 replacement engines) to take extra care in selecting me an engine that is guaranteed to be without problems.
"The RIPOFF" is that there are no phone numbers, no fax numbers, no email addresses, no mailing addresses or any other means of communication except for the technical support web site(((Redacted)))
"The RIPOFF" is that the only management you will be "allowed" to speak with is the supervisor over the technical support phones.
In conclusion: "The RIPOFF" is that you are at the mercy ATK's "Hit-and-Miss" rebuilt engines and you better like it.
gg
Knoxville, Tennessee
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
