Marc Schechter
Boca Raton,#2UPDATE Employee
Wed, November 12, 2008
As with any promotion, Atlantis Studios cannot guarantee what type of response a featured guest will receive on our programs. As stated in the complaint above, we do agree with this guest that Atlantis Studios entered into a production agreement with this guest to produce a 1 minute segment for his mailbox web site, worked on a detailed itinerary for the production of the segment, scripted the segment, edited the segment, provided a detailed airing schedule and aired his segment on the show as contracted. This guest also received a copy of the 1 minute segment that aired on the show. This guest was understandably upset that he did not receive any response and questioned whether the show aired as scheduled. To ease his mind, we provided this guest with contact names and their direct phone numbers at the two networks that the show aired on. To allege that Atlantis Studios provided him with "pay phone" numbers is outrageous. Last, Atlantis Studios returns all sample products immediately after the taping. This guest failed to provide us with a call tag, shipper, COD information or any account information that we could have used to return his 5 foot, heavy-duty steel mailboxes. It is agreed contractually that the guest cover the cost of the return of the samples. To date, these mailboxes are still in our warehouse and we would be more than happy to return them upon receipt of a pre-paid call tag or shipper. Marc Schechter Executive Producer