A thorough ripoff. I ordered a mat set for a CR-V with leather trim. They sent me the set for cloth trim. It was close enough that I put them in the car and did not notice the problem until the next day. In the mean time I threw away the boxes (trash night) because I mistakenly trusted them to send me the right product. I called and they agreed that I ordered, and paid for, the right product. They could not explain how I ended up with the wrong one... :( Because I trusted them and threw away the box, and because the mat was in my car, and thus "used' they told me to jump in a lake and I was SOL. DO NOT buy from this place. Go anywhere else! You've been warned...