Maureen R
Westerly,#2Author of original report
Wed, March 08, 2006
This is the continuing saga of my lack of service from the Speed Queen Distributor, Automatic Laundry located in West Newton, Massachusetts. I was informed by my maintainance man (a Department of Defense aircraft mechanic working for Maytag) that the parts listed in the Alliance Laundry System(Speed Queen)Parts Manual #800400R1 are not the broken parts taken out of my 18# commercial washing machine. Where did they come from? Is this a $1250 example of "Bait & Switch"? Who did the switching? Speed Queen? Automatic Laundry Sytems? Certainly Shakespeare was right on target ...a lemon "by any other name would "have cost less and lasted longer.