- Report: #1146629
Complaint Review: AutoNation Ford South Fort Worth - Fort Worth Texas
-
Author Not Confirmed
Why?
AutoNation Ford South Fort Worth
5300 Campus Drive Fort Worth, 76119 Texas, USA
Phone:
817-838-4426
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AutoNation Ford South Fort Worth On March 26, 2014 we went to Ford to buy a car I ended up choosing the 2014 Ford Focus the store was about to close so everything was done quickly I was never told about the 3 day 150 miles return policy or anything of that matter. We ended up buying the car quick from Doug Ball, but when we drove it the 2nd day we started having mechanical problems with the car so we figured it is a new car maybe it will go away but ended up getting worse so by the 29th of March we called to speak to Doug we explained the mechanical problems we were having and our concerns he said to bring the car in we took it and he told us they would need to have it checked and will get it fixed, we basically told him we did not want to the car after having problems we did not want to take the chance. We told him we wanted to exchanged it for something else he said they would take the car back and value it same but when we ended up signing for the Ford Fusion we noticed we were paying a lot more than what it was supposed to be. Now we are stucked with a higher payment Fort Worth Texas
On March 26, 2014 we went to Ford to buy a car I ended up choosing the 2014 Ford Focus the store was about to close so everything was done quickly I was never told about the 3 day 150 miles return policy or anything of that matter. We ended up buying the car quick from Doug Ball, but when we drove it the 2nd day we started having mechanical problems with the car so we figured it is a new car maybe it will go away but ended up getting worse so by the 29th of March we called to speak to Doug we explained the mechanical problems we were having and our concerns he said to bring the car in we took it and he told us they would need to have it checked and will get it fixed, we basically told him we did not want to the car after having problems we did not want to take the chance. We told him we wanted to exchanged it for something else he said they would take the car back and value it same but when we ended up signing for the Ford Fusion we noticed we were paying a lot more than what it was supposed to be. That was not the deal very upset.
2 Updates & Rebuttals
Angie
Arlington,Texas,
Liar! DON'T BUY CARS HERE!!!!!
#2Author of original report
Mon, October 13, 2014
Signed paperwork without you guys even mentioning the 150 miles return policy right? Or did Mr. Doug forgot what he told me when I came back complaing about the no good Ford Focus you guys sold us. So sorry I totally forgot to mention this? Am I right? You guys are full of it but don't worry Mr. so called Jim I have filed a complaint with Ford and have forward what you wrote to us and bye the way I am pretty sure Iam way more educated than you in case you have not wondered look what you do to costumers to make your money (ripoff)!
Jim
Florida,In Other Words....
#3Consumer Comment
Wed, June 04, 2014
You simply signed all the paperwork without reading one damned sentence of it! Now, its the dealer's fault, right? (By the way, that word I used above, "sentence". Why not learn how to write them rather than one continuous run-on paragraph? The nearest third grader can teach you!)
