- Report: #1127188
Complaint Review: Avangate Inc. - Redwood City Select State/Province
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Author Confirmed
Why?
Avangate Inc.
555 Twin Dolphin Drive, Suite 155 Redwood City, 94065 Select State/Province, USA
Phone:
650-249-5280
Web:
www.Avengate.com
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Avangate Inc. Avangate.com Unauthorized charge renewal for Bitdefender Redwood City California
To my surprise a pending Debit on my bankcard reading AVANGATE*BITDEFENDER.C REDWOOD CITY CA I did not authorize this. I purchased Bitdefender 3 years ago but never renewed it or gave authorization for a renewal. When I search the web about this company, there are many complaints about this type of behavior. I ordered Bitdefender on Amazon 3 years ago from Sold by: Amazon Digital Services, Inc
How did they (Avangate) get involved and how did they obtain my bank card number? How can they "renew" my subscrition when I now have Kaspersky as my Bitdefnder runs out 1 March 2014? I am contacting my bank to reverse payment and I will contact Amazon about this. I will email these people at [email protected] and [email protected] and share my dismay with them.
1 Updates & Rebuttals
Yoseft
Newport News,Virginia,
Avangate's reply
#2Author of original report
Sat, March 01, 2014
Avangate replied that it is Bitdefenders fault and I must contact them, even though their name is on the debit.
I will contact Bitdefender.
