- Report: #820817
Complaint Review: avast anti-virus - this is purchased online Internet
Reported By:
ladyprettyman -
Janesville, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
avast anti-virus
this is purchased online, Internet, United States of America
Phone:
1-877-314-5079
Web:
store.avast.com
Categories:
Business Rating:
(0)
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avast anti-virus Avast Internet Security I was having problems with their product telling me I had no anti-virus protection, I called and they said let us have control yeah right. After the first time I had bigger problems with my computer. this is purchased online, Internet
Do not use Avast internet security program. It will cost more in time and money than you want to spend. Your computer will take a week or more depending on your knowledge of computers to fix.
Or you will go for their added security for an additional fee. But they will mess up your computer so badly you will be desperate and let them. Don't!!
Whatever they say. Do not listen to them.
They just about destroyed my system. And now I'm back at the very beginning trying to put back all of my favorites etc.
Or you will go for their added security for an additional fee. But they will mess up your computer so badly you will be desperate and let them. Don't!!
Whatever they say. Do not listen to them.
They just about destroyed my system. And now I'm back at the very beginning trying to put back all of my favorites etc.
2 Updates & Rebuttals
Golfer
United States of AmericaFree
#2Consumer Comment
Mon, January 30, 2012
If you are using Microsoft original software they have a free product called Microsoft Security Essentials that downloads in just a few seconds and does a great job. You would need to uninstall the Avast before doing so.
spc3rd
Williamsburg,Virginia,
USA
A couple of suggestions...
#3Consumer Comment
Mon, January 30, 2012
Hi ladyprettyman,
It sounds like you were in contact with someone at Iyogi, which provides tech support for Avast security software products. Unfortunately, I have seen a sizable number of complaints about Iyogi...and some are right here on the ROR site.
How long have you had Avast on your computer? Given the problems you are having, I would recommend you first visit the Avast Forums. There are many very knowledgeable members there who have provided me with invaluable help whenever I've experienced any issues with Avast.
You might want to consider posting a topic there about the problem you are having.
The help you can receive there doesn't cost anything either!
(I use the FREE version of Avast antivirus). From your problem description, it sounds like you could have a corrupted file in the Avast software. Have you tried uninstalling the Avast (using the removal tool found on their website), then re-installing it?
Hope this helps a little.
