- Report: #1136698
Complaint Review: AVAST Int. Security - Internet
-
Author Not Confirmed
Why?
AVAST Int. Security
NEXTWAYSOFTWARE.com Internet, USA
Phone:
1877-4231028
Web:
Avast.com
Categories:
Business Rating:
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AVAST Int. Security NEXTWAYSOFTWARE.com BOGUS~PROMISES, PROMISES!! NO RESULTS!!!! Internet
I have tried to Resolve this ISSUE w/AVAST/NEXTWAY SOFTWARE for well into a month+ Now!
I LOST my Mac/Visa...and they didn't renew, was Unable to renew automatically...so they TELL ME I Cancelled which is an OUTRIGHT LIE! I keexperience, and NOW, I AM~~TO THEM! I did RE-New my Avast Security w/them....BUT they seem to have Cust.~SERVICE Issues in the TOTAL SUPPORT Dept!
I am NOW FURIOUS, an Serious ly looking into fining a new co. for this Support! WHAT HAPPENED??? They were VERY GOOD for ONE year, and NOW it is VIRTUALLY IMPOSSIBLE to just simply get someone/ANYONE, Knowledgeable to HELP ME w/This Matter!
ON TOP OF THAT, My computor has ISSUES!!!! WHEN I SPOKE TO JAYE/lady last Month, ont he 4th, she promised to continue my Total Support til APRIL 4th, and said"SHE WOULD CALL me on APRIL4th to address this , and collect the $89.99 payment...."
NEVER HEARD FROM HER~ NOR DID SHE DOCUMENT OUR "CONVERSATION" ~ WHICH LEFT MEW LOOKING LIKE/FEELING LIKE AN IDIOT! d**n it!
i AM GIVING THEM ONE chanceTO REDEEM themselves>>>>>>THEY CAN CALL ME ON THIS MON. 8TH TO RENEW, AND I FEEL THEY "OWE me" NOW!
VERY TRULY PISSED,
Teri M. Hertler
