- Report: #1389815
Complaint Review: Avast - Internet
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Author Confirmed
Why?
Avast
Internet, USA
Web:
https://www.avast.com/en-us/index
Categories:
Business Rating:
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Avast Computer Security aka Digital River They continued to take money from my card after being told I didn't want their services anymore. Avast charged me about $170.00 dollars to remove "Conduit" from my machine that they did NOT protect me against!!! Internet
I first got Avast in March of 2013 for 2 years... In that time my computer was compromised by someone with the word"conduit" and it locked my machine. I called Avast and I ended up talking to some broken english guy, who I think was from Digital River in Costa Rico. I had to pay +/-$179.00 to get my computer to work again. I decided if Avast could not protect me from that, then I should find a better anti virus software company. I called Avast and cancelled when they tried to renew my subscription. Again broken english person, but I got my point across to cancel mu subscription. They continued to keep taking money out each year. I called this July when I got the email and told them again that I do not want their services, but they took the money any way. This is a really shady company and I don't want anything to do with these scum. This broken english excuse has worn out its course...
