- Report: #951895
Complaint Review: AVENTO CORPORATION - Internet
Reported By:
Bill -
Houston, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
AVENTO CORPORATION
945 SEAHAWK CIRCLE, VIRGINIA BEACH, Virginia 23452 Internet, United States of America
Phone:
1-800-579-5516
Web:
WWW.WIPENEW.COM
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AVENTO CORPORATION WIPE NEW I PURCHASED WIPE NEW BASED ON A TV INFOMERCIAL TO USE ON MY CAR BUT FIND THAT IT WILL DAMAGE OR STRIP PAINT. Internet
I ordered Wipe New by phone after seeing a program showing how easy it is to restore the exterior finish on a car. The price was $19.99 plus shipping & handling of $7.99. The headlight Restoration Kit was included at no additional charge.
The sales agent offered to double my order and I would only have to pay an additional shipping & handling charge of $7.99. I declined to have the order doubled.
When I received the order by U.S. mail in a box measuring 5" x 5" x 3" I opened it and found the following:
1 3 ounce bottle containing a hazardous liquid with a flash point of 101 degrees.
2 pcs Yellow cloth measuring 5" x 5"
1 pc Red cloth measuring 5"x 5"
1 pr blue plastic gloves (disposable type)
1 foam pad 3" x 3" x 1/8" (Headlight cleaner)
1 Applicator brush (Plastic handle 3" x 3/16" with soft material about 1" x 1/4" x 3/16" to apply product.
The whole thing including the box probably didn't weigh more than 6 ounces.
The return address on the label affixed to the box is Wipe New, 400 Returns Rd., Wallingford, CT 06494
I was charged $19.99 + $15.98 for a total of $35.97.
The package contained a small slip of paper saying the following: "WIPE NEW is not recommended for application to vehicle paint, unless applied by a Certified Car Painting Proffessional. Product will damage or strip vehicle paint if not applied properly, and only professionals certified in Painting and Refinishing should attempt to apply product to vehicle paint. If you are not certified or do not have experience in refinishing vehicles, Please do not apply WIPE NEW to paint, and seek the assistance of a Certified Car Painting Professional.
The television program obviously mis-represents the product as being easily applied to the exterior finish of a car and The Avento Corporation should be prosecuted by the authorities!
I tried to call the number given for Reorders/Questions (1-888-822-3570) to request a full refund including return postage. The call was answered very promptly by a Customer Service recording that saif "If you want to speak to a Customer Service representative, please remain on the line" After 3 seconds the call disconnected!
What a rip-off!!!
The sales agent offered to double my order and I would only have to pay an additional shipping & handling charge of $7.99. I declined to have the order doubled.
When I received the order by U.S. mail in a box measuring 5" x 5" x 3" I opened it and found the following:
1 3 ounce bottle containing a hazardous liquid with a flash point of 101 degrees.
2 pcs Yellow cloth measuring 5" x 5"
1 pc Red cloth measuring 5"x 5"
1 pr blue plastic gloves (disposable type)
1 foam pad 3" x 3" x 1/8" (Headlight cleaner)
1 Applicator brush (Plastic handle 3" x 3/16" with soft material about 1" x 1/4" x 3/16" to apply product.
The whole thing including the box probably didn't weigh more than 6 ounces.
The return address on the label affixed to the box is Wipe New, 400 Returns Rd., Wallingford, CT 06494
I was charged $19.99 + $15.98 for a total of $35.97.
The package contained a small slip of paper saying the following: "WIPE NEW is not recommended for application to vehicle paint, unless applied by a Certified Car Painting Proffessional. Product will damage or strip vehicle paint if not applied properly, and only professionals certified in Painting and Refinishing should attempt to apply product to vehicle paint. If you are not certified or do not have experience in refinishing vehicles, Please do not apply WIPE NEW to paint, and seek the assistance of a Certified Car Painting Professional.
The television program obviously mis-represents the product as being easily applied to the exterior finish of a car and The Avento Corporation should be prosecuted by the authorities!
I tried to call the number given for Reorders/Questions (1-888-822-3570) to request a full refund including return postage. The call was answered very promptly by a Customer Service recording that saif "If you want to speak to a Customer Service representative, please remain on the line" After 3 seconds the call disconnected!
What a rip-off!!!
1 Updates & Rebuttals
Bemerv
York,United States of America
It's not designed for paint.
#2General Comment
Thu, November 22, 2012
Wipe New is NOT designed for paint ... it's designed for trim items only. That's why they offer the disclaimer.
May I suggest you read the detailed comments left her: http://www.ripoffreport.com/avento-corporation/auto-parts/virginia-beach-virginia-49721.htm It contains well-reasoned statements concerning the product.
While the marketing methods used by Avento are up for debate, the product apparently has some merit.
