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  • Report:  #866060

Complaint Review: Awesome Tubs - Dallas Texas

Reported By:
Anonymous - Dallas, Texas, United States of America
Submitted:
Updated:

Awesome Tubs
7820 Royal Ln. Dallas, 75230 Texas, United States of America
Phone:
214-669-2330
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
We made the mistake of using Awesome Tubs aka Albert McNeil to help us refinish some bathtubs in the area. Our company is called Flawless Finish Resurfacing. Mr. McNeil purposly cut corners in refinishing these bathtubs for us. He was paid a very reasonable percentage to prepare the bathtubs to be refinished. He did things that were not noticeable UNTIL the customers tried to use their tub or shower. He would simply not follow proper procedure in refinishing these bathtubs for us. Once we began receiving a multitude of callbacks, we fired him. However, because this individual with a criminal felony record refused to come back and redo the work that he was paid hundreds of dollars to do correctly. Now that we are innundated with unhappy customers, (8, some of whom have complained on this website) Mr. McNeil claims he is going to take all of our business and eventually shut us down. We are a reputable company who specializes in high end work. We do not work for friends and slumlords, we are a real business that this criminal has definately had an impact on. You see, when we refinish a bathtub at $150, pay someone like Albert McNeil, Awesome Tubs $60 and material costs over $100 per gallon, we simply do not have the resources to go back all over town and fix all this work. But these are customers who are under warranty, we are taking care of the issues he has left us with slowly but surely. In the meantime Albert McNeil aka Awesome Tubs has stolen pictures of our work and is using them on  his advertisements. He boasts that he is a sixteen year pro, I guess he started when he was 16 years old because I know he was incarcerated for many years for a violent crime as well as drug charges.  All of this information can be located in his background report available online.  In any event, he claims he has been spraying for this time period, he in fact never refinished anything until just a couple of months ago

at that he has done maybe 10 tubs at the most.  We maintain an A+ rating with the BBB and we have been resurfacing bathtubs for the past 20 years. I am glad that he has invited an audience to come take a look at ripped off.com because he is the ultimate reason we are left picking up the pices of this mess. This has hurt our business in many ways, we thought we had a good contractor but instead we were CONNED, be careful who you let in your home!  


7 Updates & Rebuttals

brook

dallas,
Texas,
United States of America
Awesome Tubs Are Awesome

#2Consumer Comment

Thu, April 12, 2012

This company came into my home today to do some work on my kitchen. They where here on time and im such a big person on being prompt. This guy really made my day he came in and completed his job in a timely manner, he even discussed with me the fact he is here on ripoff report and it really touched my heart so i had to come and say something about him. He is prompt, polite, finishes his work in a timely manner and does'nt leave a mess i thank you awesome tubs for a job well done. I will use you again. brook cheshewalla.


Cozzo

PLano,
Texas,
United States of America
Yay, Everyone Wants NOT 1 BUT 2 FELONS To Come Over and Refinish In Their Home?

#3Author of original report

Wed, April 11, 2012

Get serious, you are proving to be more delusional every time you respond.


awesome tubs

dallas,
Texas,
USA
people make mistakes in life but when accused of something you havent done then they become false statements in form of defimation

#4REBUTTAL Owner of company

Tue, April 10, 2012

I worked for this company on and off over a period of 16yrs. i started working for them as a helper.Then i gained experience over the yrs. I have worked for them all year long work got slow and the boss started working on his own due to low volume of customers calling. I have'nt worked for them in two months as of today. The call backs i never heard of them being my fault nor of several call backs until i went and developed my own company.Then i started getting nasty phone calls,emails,and remarks made towards my company.I'd like to know how his own call backs have turned into my fault when i was following simple instuctions from the owner of the company from whom i worked for. The post's on here are simply from his wife who feels there isn't enough business in the world for us all and has sought out to destroy my company.I've never said that i would shut down there company,take over there business,nor anything in regards to there company,flawless finish,save a tub,or the tub guy is his own enitity.I harbor no ill feelings towards this company.I just felt it was time to branch out on my own and provide for my family a little better with the trade I've learned from this company.I will continue to watch my company grow and provide my customers with A1 service.This is suppose to be a bill board for consumers and not for business to business retaliation. But that seems to be the point here.Im not a  scammer,crook,nor do i take short cuts i was never fired from this company they didnt have any work for me nor insurance so i branched out on my own and if you do deside to use this company ask them for there insurance .My customer's come first your happiness is what we desire.So please over look the negative comments that these people produce and look at my work and make a decision for yourself. Thank You Very Much Regarding This Matter Sincerly Yours Awesome Tubs.....


awesome tubs

dallas,
Texas,
United States of America
I do have a dba

#5REBUTTAL Owner of company

Tue, April 10, 2012

i do have a dba and insurance policy on demand the company is fully covered. i may not have a driver's licence there for i have a driver who takes me to my jobs.Now where is your insurance policy if i remember correctly 3 days ago your company flawless finish asked could they use my insurance for a high end apt complex in plano so as they speck ill of my company thats fine i will follow all proper procedures to insure that its well taken care of


awesome tubs

dallas,
Texas,
United States of America
These are my competiors tryin to ruin me

#6REBUTTAL Owner of company

Tue, April 10, 2012

obviously these are my competiors trying to ruin my buisness because i would never mention these peoples name that was mentioned in the above readings  because the only job they do is call backs,that"s why i started my own buisness.These people are upset because i left and branched out on my own,i do own  a buisness license and obviously i dont have a drivers license,thats why i have a driver that drives for me,thats how i know these are the people with 3 buisness names because they have ripped so many people off thanks for putting yalls name out there,i dont have to say your name because u mentioned it yourselves,to the people who reads this rebutal do not use that name that was mentioned flawless finish these people hate to see people spread there wings and flyand how can i mess up when the owner says dont put acid on that tub levelle they are selling the house,lets just prep it out and go ooook mr owner of flawless finish,this is your buisness and many of times he told me not to take the proper procedure but  i did the right thing,these are just money hungry people.ohhh i got in trouble years ago,but people change and obviously im doing the right thing now and yes i am a 16 year pro,that would have made me 22 years of age when i started working for these people,they are so consentrated on trying to ruin my buisness because i am now a competior on graiglist,people can be so shysty these days but karma"s gonna get cha    and bite cha where it hurts


awesome tubs

dallas,
Texas,
United States of America
These are my competiors tryin to ruin me

#7REBUTTAL Owner of company

Tue, April 10, 2012

obviously these are my competiors trying to ruin my buisness because i would never mention these peoples name that was mentioned in the above readings  because the only job they do is call backs,that"s why i started my own buisness.These people are upset because i left and branched out on my own,i do own  a buisness license and obviously i dont have a drivers license,thats why i have a driver that drives for me,thats how i know these are the people with 3 buisness names because they have ripped so many people off thanks for putting yalls name out there,i dont have to say your name because u mentioned it yourselves,to the people who reads this rebutal do not use that name that was mentioned flawless finish these people hate to see people spread there wings and flyand how can i mess up when the owner says dont put acid on that tub levelle they are selling the house,lets just prep it out and go ooook mr owner of flawless finish,this is your buisness and many of times he told me not to take the proper procedure but  i did the right thing,these are just money hungry people.ohhh i got in trouble years ago,but people change and obviously im doing the right thing now and yes i am a 16 year pro,that would have made me 22 years of age when i started working for these people,they are so consentrated on trying to ruin my buisness because i am now a competior on graiglist,people can be so shysty these days but karma"s gonna get cha    and bite cha where it hurts


Cozzo

PLano,
Texas,
United States of America
Awesome Tubs Ads Say They Are Licensed. Mr. McNeil is NOT even licensed to DRIVE let alone any other licensing!

#8Author of original report

Tue, April 10, 2012

How can someone own a so called business when he DOES NOT HAVE A DRIVERS LICENSE? He claims to have professional licensing, when did he get that, in jail?

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