Maria
shaumburg,#2Consumer Comment
Tue, August 16, 2011
we all should getogether and do something
John
CAROL STREAM,#3Consumer Suggestion
Fri, August 12, 2011
we will file a joint lawsuit
anonymous
Chicago,#4UPDATE EX-employee responds
Thu, August 04, 2011
Contact the attorney general and a news station, Pam Zeckman had done a piece on them a while ago..It's fraud and illegal for them to put a foreign substance in your face without your approval..botox and dysport are 2 different substances. I wouldn't let this go if I were you.
Juji
United States of America#5Consumer Comment
Mon, August 01, 2011
Hello,
Just read your complaint. I am currently dealing with the crappy customer service that Axiology/Nu U Medspa offer. I chose the smart lipo service from them. The first procedure took place in April. Now, when I talked to Angela about this service, it was in February, telling her that I wanted the procedures done before the summer. Summer is almost over now and the second surgery hasn't taken place. Why? Because they keep canceling and rescheduling it. It was supposed to have taken place last Friday the 29th and guess what? They didn't even have me on the schedule because "Dr. Roseberg wasn't going to be there." It was the same excuse I was told two cancellations prior. I am beyond upset right now. Another thing, their phone lines have been down for the past week. Each time I call, it takes me to voice mail. I had to call the Armitage location and was told that they will let the Schaumburg office know about my issue. Schaumburg called from a private number, I believe it was from a cell phone.
All in all, their customer service simply sucks. I will be canceling the procedure and will be getting my money back.
Elle Jae
Hoffman Estates,#6Author of original report
Wed, July 27, 2011
Thanks for your input. I was afraid that they switched the product on me. Do you have any ideas as to what I should do next?
anonymous
Chicago,#7UPDATE EX-employee responds
Tue, July 26, 2011
I'm sorry to say but you did not receive Botox, you received Dysport, I know this for a fact.