Terry
Arnold,#2Author of original report
Sun, February 22, 2004
I received an interesting call from Axsys National Bank this afternoon. I was told that I have over $500.00 in late fees, etc. I explained that I had recently sent in a payment. It was confirmed that it was indeed creditied. I also stated that I had not received a statement for quite some time. Her response is that it is a courtesy that they send statements, they (Axsys) it not required to send a statement. It is the customer's responsibility to remember to pay the bill. Also I was given a telephone number to contact them 1-800-755-9333. Also I found out that Fingerhut no longer owns Axsys National Bank they are owned by (I think she said) CompCredit (or something like that) and just collect on the Fingerhut accounts. I was also asked if I had their mailing address. I said that considering it is on the statement, I said no I did not. I was also supplied with that. I tried to explain all the problems I had with Fingerhut, but was told that they have nothing to do with Fingerhut products and that Fingerhut was liquidated. I then stated but they are back in business again. I got no reply to that comment.