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  • Report:  #1276155

Complaint Review: Banggood - New York New York

Reported By:
FIG - Glencoe, Alabama, United States of America
Submitted:
Updated:

Banggood
228 Park Ave S#45956 New York, 10003 New York, USA
Web:
Banggood.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Looks great on the internet.  Thought they were legit since they go thru PayPal.  They have great website technology but no common sense or products. Still in the dino age when it comes to shipping and talking. Ordered on Nov. 30th.  They said shipping would take 10-17 days. Was told that I had plenty of time to receive products for Christmas when I ordered ($700 for grandkids).

They have their own little shipping dock scam set up so that they can say they have shipped an item just by printing a label so they can go ahead and charge your credit card. Their supposed terms are that they will not charge until it is shipped. I had to two items, hoverboards, so they just printed out 1 label for FedEx for Dec 4th, and one label for UPS for Dec 12,  and neither of them ever moved. I talked with FedEx and UPS and they never received the items, just a receipt that the labels were printed.  Both (if they even have them in stock) are still setting on their dock since Dec. 4 and Dec. 12 with just a label printed.  They have not moved, just charged to my credit card.

I have filed dispute with Pay Pal and CC because it has ruined Christmas for my grandkids but doubt anything will come of it. They have my money and I can't afford to get what my grandkids wanted for Christmas. Don't know what to do with stuff that comes in January or February.

I have tried multiple times to get them to just cancel the order since they will not be here for Christmas but they just keep saying "wait few more day" "wait few more day".  I keep telling them I do not have a "few more day"  Christmas is tomorrow. They have ruined my Christmas surprise for my Grandkids.

 

 



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