- Report: #108499
Complaint Review: Bank Of America - Burbank California
-
Author Not Confirmed
Why?
Bank Of America
142 E Olive Ave Burbank, 90292 California, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bank of America has misleading commercials. Their policy generates enormous unfair fees. Rip-off! Burbank California
B of A's new misleading commercials that explain how your account is updated instantly if you use your Visa Checking Card are purposely misleading the public. This generates huge irreversable fees. Also, their "courtesy" of clearing the largest withdrawals first and returning smaller charges can cost you a small fortune if you make a mistake. A mistake that is easy to make in conjunction with the commercials mentioned above. You see it's 33 bucks for each overdraft. For instance, if you have 5 items that would put you over the limit, they will pay the largest one first so that the other 4 can be returned. This generates a fee that is 5 times more, and they call this a courtesy.
When B of A makes a mistake, like they did last week when they withdrew 500 bucks from my account accidentally because of a machine error, they pay you zero. To make it worse they told me is was not their fault. It was the ATM's fault. Well they own the ATM and it's friggin connected to the bank. I've been contacted by one attorney from another site regarding a class action law suit.
The last supervisor I spoke with was David Parra, he was a nice person but totally useless as the bank has tied his hands. My family is quite wealthy. I'm sort of the black sheep but I still make over 150K a year. My family is withdrawing their corporate accounts next week because of my experience. That should open some eyes over there.
I'm closing my account immediatley and moving it to (name deleted by ripoffreport.com). I've used (name removed by ripoffreport.com) for years and they are just great. They can actually help you and are willing to work with you.
Pretty soon it's going to be Bank of Mexico anyway. Nothing against my mexican friends but they need a less educated clientel to keep these practices going.
Sincerely
David
Marina Del Rey, California
U.S.A.
Click here to read other Rip Off Reports on Bank of America
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
When B of A makes a mistake, like they did last week when they withdrew 500 bucks from my account accidentally because of a machine error, they pay you zero. To make it worse they told me is was not their fault. It was the ATM's fault. Well they own the ATM and it's friggin connected to the bank. I've been contacted by one attorney from another site regarding a class action law suit.
The last supervisor I spoke with was David Parra, he was a nice person but totally useless as the bank has tied his hands. My family is quite wealthy. I'm sort of the black sheep but I still make over 150K a year. My family is withdrawing their corporate accounts next week because of my experience. That should open some eyes over there.
I'm closing my account immediatley and moving it to (name deleted by ripoffreport.com). I've used (name removed by ripoffreport.com) for years and they are just great. They can actually help you and are willing to work with you.
Pretty soon it's going to be Bank of Mexico anyway. Nothing against my mexican friends but they need a less educated clientel to keep these practices going.
Sincerely
David
Marina Del Rey, California
U.S.A.
Click here to read other Rip Off Reports on Bank of America
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
2 Updates & Rebuttals
Troy
Waco,Texas,
U.S.A.
It's the customer's fault
#2Consumer Comment
Fri, September 17, 2004
I keep trying to get people to understand this, but the principle doesn't seem to get through to them. If you have enough money in your account to cover ALL of the transactions that you have made, then it doesn't matter what order the bank posts transactions in. Let me give you an example. Beginning Balance: $300.00 Transaction #1: Check Card $15.00 Transaction #2: ATM Withdrawal $40.00 Transaction #3: Check $185.00 Transaction #4: Check Card $25.00 Transaction #5: Check Card $21.00 Balance Summary: Beginning Balance: $300.00 Check $185.00 ... Balance $115.00 ATM Withdrawal $40.00 ... Balance $75.00 Check Card $25.00 ... Balance $50.00 Check Card $21.00 ... Balance $29.00 Check Card $15.00 ... Balance $14.00 Even though the transactions cleared from highest to lowest amount, all transactions still cleared because there was enough money in the account to cover ALL of the transactions.
J
Orem,Utah,
U.S.A.
Policy and procedures
#3Consumer Comment
Wed, September 15, 2004
Banks have policies, that they are legally bound to. This applies to public companies also. If you don't like their overdraft policy, you should use a different bank. Your problem is that you will continue having to pay for overdraft or NSF fees if you keep writing bad checks (using the check card when you don't have the funds is essentially the same thing as writing a bad check). And if you make over 150K / year, why don't you have $500 in your account? Sounds like you're inflating both your income and your complaint.
