- Report: #478890
Complaint Review: BANK OF AMERICA - Internet Internet
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BANK OF AMERICA
www,bankofamerica.com Internet, Internet, United States of America
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BANK OF AMERICA BOA Bank of America Closing Accounts right before Direct Deposits are made. Atlanta, Georgia
I opened my account with $25.00 over the internet with Bank of America. I receive Social Security Disability Insurance, and had set up direct deposit. Well, this morning, right before my Direct Deposit hit the bank, Bank of America closed the account, stating simply that they do not want to continue the relationship. My account was not overdrawn, and I think it's because I filed for Chapter 7 Bankruptcy protection last month. Needless to say, when I spoke to the representative with Bank of America over the phone, at 9am, I asked her what was going to happen to the direct deposit that just went into the bank, and I was told that it was too bad for me, that I am not going to see that money. I recorded the conversation, and contacted the Office of Thrift Supervision, and the Social Security Administration, as well as the local police department.
The Social Security Administration, in a 3 way telephone call, ordered Bank of America to return the money to them, or face Federal Social Security Fraud Charges, and Bank of America refused, so the Social Security Administration called the US Attorney for the Northern District of Georgia, and notified them of the situation and the US Attorney has forwarded the complaint to the FBI, FTC and the Department of the Treasury. So as it sits right now, my electricity is about to be shut off (because the payments are due on the 3rd of the month, and they give you a ten (10) day grace period), I am out $719.00 for this month, plus I'll have to deal with waiting on a replacement check to be mailed, as I no longer have any other accounts.
What Bank of America did, was inexcusable. I will be filing a civil suit, as I just got home from the hospital for having a heart attack because of these bumbling idiots. I am on disability due to a weak heart and can not take stress well at all.
2 Updates & Rebuttals
Atlanta,
Georgia,
U.S.A.
Georgia,
U.S.A.
RE: More Information
#2
Tue, August 18, 2009
I have never had any accounts with Bank of America in my life, so the offset issue is not even an option. Also, something almost noone knows is that under the Social Security Act, Social Security Disability Benefits can not be attached, except for taxes. Since I have never owed taxes in my life (when I was able to work, I was overpaying the IRS) there is no way that an offset could be done.
If they were going to send the money back, they would have notified the Social Security Administration that the money was being sent back, and that did not happen. What the representative stated to them, as well as me, was "Mr Studley is out of luck, we are not returning any benefits to the Social Security Administration, and we are not giving him one penny, period, end of story."
Ashley
springfield,Missouri,
U.S.A.
More information
#3
Thu, August 13, 2009
The scenario you have set up does not sound believable. if a direct deposit is made to a closed account the funds will be released back to the source. This can take several weeks, but they will be sent back. The bank is correct, if you account was closed before the deposit was made then they are under no liability to give you the money. They simply have to return the money to the source. In this case the government. Again this could take a few weeks.
Do you owe this bank any money? Loans? credit cards? Anything of that nature?
If you do, and you declared bankruptcy, then the bank may be claiming the money in the account under their right to offset the debt.
Could you give us more information?
