Armando
Phoenix,#2Consumer Comment
Mon, June 06, 2005
"Fraudulent credit card transactions can be disputed, the credit card owner is not responsible if someone who is not authorized uses it." But the bank IS. This is why they flag accounts.
Stefan
Apache Junction,#3Consumer Comment
Sat, June 04, 2005
Do you work for BoA, Andrea ? That's exactly the nonsense they want us to believe. First: Fraudulent credit card transactions can be disputed, the credit card owner is not responsible if someone who is not authorized uses it. Second: A credit card should offer the owner freedom, calling the credit card each time when I want to order toner for $ 30 from New York over the internet or buy gas outside my hometown is not freedom for me. This requirement also seems to be something that BoA feels embarrassed to tell their customers in writing. It is not printed anywhere because prospective customers would laugh about it. Third: I have credit cards from 4 other companies and I never had such an experience with them.
Andrea
Cottonwood,#4UPDATE Employee
Sat, June 04, 2005
Has anybody ever heard of credit card fraud? Unfortunately, it happens in the 3rd millenium. What Bank of America was trying to do is protect YOU from any unauthorized charges on your credit card. I don't think you would of been too happy if the bank had allowed a crook to max out your card, so you should be happy that they are looking out for you, the customer. The next time you plan on traveling, all you have to do is inform Bank of America, either by phone, person, or online banking, that you will be traveling and they will happily note it on you account.