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  • Report:  #453283

Complaint Review: Bank Of America - Providence Rhode Island

Reported By:
- Providence, Rhode Island,
Submitted:
Updated:

Bank Of America
174 Rochambeau Avenue Providence, 02906 Rhode Island, U.S.A.
Web:
N/A
Categories:
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A little over a year ago I had come home from doing a triple shift at work and foolishly began reading through my e mails late at night. I noticed an e mail from Bank of America, and seeing as I had been a member of BOA for most of my adult life and the letter appeared to be real, I replied to this e mail (hence the foolishness b/c in hindsight it was quite obvious it was a scam. ) Being as tired as I was from working 24 hrs. straight and due to the severity of the implication of the e mail, I provided all of my personal info, i.e. pin number for bank card, passwords for my BOA on line accounts and SS Number. I was fearful that my accounts were going to be closed if I didn't respond within the 48 hr period mentioned in the e mail and again due to my state of fatigued mind, I fell for the scam hook, line and sinker.

A few days after the scam, it was my sons 3'rd birthday and I was shopping for his party. I was told by the clerk at the party supply store that my BOA check card had been declined and I was shocked because I was sure that my acct had plenty of money in it. I logged onto my on line acct and to my horror my acct which should have had 800.00 in it was negative 600.00!!!! I immedialtely thought of the e mail I'd received from "Bank of America" a few days previous and felt as though I was going to pass out and be sick simultaneously.

Upon furhter investigation on my part I saw that 500.00 from my savings acct had been transfered into another BOA acct that certainly didn't belong to me. I contacted BOA and spoke with them about this nightmare and have to say that they were WONDERFUL. I had to stop payment on my checking acct and close it out as well as my 2 savings accts. I was 100% reimbursed for all money lost but still suffer from identity theft due to the fact that they have my SS#, birthdate, drivers license #, address, DOB, and other parts of my identity.

My credit report is horrendous due to loans taken out in my name but not by me, and never paid off etc...It has been such a feeling of violation and a nightmare beyonds words. Today, 5/19/09, imagine my shock as I received YET another scam e mail from "Bank of America". Not the same e mail I received last year but very similar. I want to catch these bastards and put them in Jail for what they have done to me and lots of other vulnerable people out there who have fallen prey to their diabolical scheme.

Debbie

Providence, Rhode Island

U.S.A.


1 Updates & Rebuttals

Edgeman

Chico,
California,
U.S.A.
It is important to note...

#2Consumer Comment

Tue, May 19, 2009

It is important to note that these scammers use the names of just about every financial institution. I get emails that claim to be from banks that I don't even have accounts with. I have noticed that they use the names of Chase Bank, American Express and Paypal often.

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