BOK Confiscated all the money in my account by mistake and never returned it even after showing them the SS# and names, though the SS# were some what similar the names were different!
The confused account was a very old account from 10 years prior that was deficit. They stated that the old account was $75 overdrawn but then they confiscated $100 and closed my account.
They refused to discuss their mistakes or anything. They stole my money due to some clerical error!
Christov
Tulsa,#2Author of original report
Fri, March 12, 2010
RE: Failure to provide itemized billing as requested, Failure to substantiate charges, Failure to correct billing errors, Improper collection practices.
In December of 2008 I received a letter that appeared to be from American Express stating that I owed them an amount of $4,800.00 from an Amex Optima card account from 10 years prior. This was the first contact that I have had from Amex in 10 years. I called the customer service number provided from the letter and spoke to a rep that stated . I request billing, itemized proof to substantiate charges (amount owed), and validation.