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  • Report:  #212885

Complaint Review: Barbara Dodson - Search Assistant IW/SBA EXPRESS GSA/SBA EXPRESS - Marfa Texas

Reported By:
- Marfa, Texas,
Submitted:
Updated:

Barbara Dodson - Search Assistant IW/SBA EXPRESS GSA/SBA EXPRESS
[email protected] Marfa, 79843 Texas, U.S.A.
Phone:
432-295-0390
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I sent off for a small business kit and didn't receive it and I started getting bills from my bank for 29.95 from Grant Search Assistant, IW/SBA EXPRESS and $7.95 for GSA/SBA EXPRESS. I called the numbers that my bank gave me and couldn't get a anyone to verify my account. I thought I had been given a legimate website so I could find out about starting a business here in Marfa. After three months I have yet to get this matter cleared up.

I came across your website and found out why. Thank you. I want these people to pay by shutting them down. I don't want them to be able to change their name or use another website. Thank you again for your help.

Barbara

Marfa, Texas
U.S.A.



1 Updates & Rebuttals

Ryan

St. George,
Utah,
U.S.A.
Resolution Offer

#2UPDATE Employee

Fri, October 06, 2006

First off I wish to offer my sincerest apologies to Barbara. I have had my assistant contact Barbara and she has been given a full refund as it is not our policy to have our clients pay for the shipping and handling of a free CD and then not get it, and then get billed for the bonus material that accompanies the CD. If you are a client that we have failed in this or any other area I would like to resolve it. If you are a client that we have failed in ANY area please contact me directly by calling me on my cell phone at 435-773-1795 or via email at [email protected] ASAP so that I can help you receive the resolution our are seeking. Sincerely, Ryan Riddle General Manager

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