- Report: #1197282
Complaint Review: Barbee's Freeway Ford - Denver Colorado
-
Author Confirmed
Why?
Barbee's Freeway Ford
4471 East Evans Ave Denver, 80222 Colorado, USA
Phone:
303-584-6685
Web:
www.freewayfordonline.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Barbee's Freeway Ford- Service Department Not Just Lack of Customer Service but RUDE CUSTOMER SERVICE! Denver Colorado
Report Attachments
Completely, incredulously poor customer experience at Freeway Ford in Denver recently. Took a brand new Shelby Mustang GT500 that I purchased at this dealer ($70K) in for a clutch replacement under warranty- only 1800 miles on the car.
Not only was I denied repair but the entire service department was rude to me and ignored me when I told them that I had spoken to Ford Motor Company customer relations and filed a formal complaint against them. I had to have the car towed to another dealer who promptly replaced the clutch professionally and without cost as Freeway Ford should have.
These people are crooks and should be reported all over the internet- I bought the most expensive Ford vehichle they sell and got the worst customer treatment I have ever experience in my entire car ownership career. I am 66 years old and have owned BMW's, Porsches, Ferrari's, and Mercedes's- I'll never buy American again.
1 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
BPConsumer,
#2Consumer Comment
Tue, December 23, 2014
I believe that exposing your Ripoff Report on the worldwide web was a good idea. A Harvard Business Professor told his class of executives in late 2004 that EXPOSURE is a corporation's worst fear. You can type in 269041 at this site and scroll down to the consumer comment entitled 'Blame it on a Lawyer' at Ripoff Report #269041 and read more of what the good professor said to his class of executives in late 2004.
Good luck to you, and have a wonderful holiday season!
