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  • Report:  #1139870

Complaint Review: Bare International - Fairfax Virginia

Reported By:
Shalini - Toronto, Ontario,
Submitted:
Updated:

Bare International
North America and Corporate Headquarters 3702 Pend Fairfax, 22030 Virginia, USA
Web:
bareinternational.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I joined Bare International around 2 years ago. I did some shops for them whenever I got time. I did my first shop in south korea. They asked me to do a mystery shop of Nespresso in a mall in south korea.

It snowed heavily on that day in korea ands the place was too far from my home. It was so dark that time. Despite of these unfavourable conditions. I went there and performed the shop. It took around more than 30 mins to finish report of one shop. I clicked the picture of the store and also the nesspresso products there.

But, inspite of all this they rejected my report by giving some resaons. I point is whatsoever is the reason, atleast I went tehre , did your job and if you think I didn't do it correctly, then atleast pay for my transportation which aws around 30 dollars.

Second, it happened when I did a shop in USA to dine in TGI Friday. Place aws around 25 miles from my home. I went tehre after my office hours around 7 pm and came back home around 11:30 pm. The server there diidn't asked to show the id when I ordered beer which is the thing which I need to observe there and report it to the bare international. I got the letter signed from the restaurant manager that she didn't card me and scanned it and send it to bare international. Then, I got a email from the bare international that you are lying.

server there said that she carded me. That was ridiculous and they made false comments on me that i was ordering something which i am not supposed to order. Thats so bad. I don't like it at all.

I spend around 40 dollars there and the transportation cost around 35 dollars to go there. 

But, I never got back this money. I need justice nad want to get my money back from bare international.

They pay so less for the assignment and the time of people. They just want them to work for free whcih is not at all justified. They earn a lot much profit from their clients but pay so less and unfair. They just need some reason to reject report.



1 Updates & Rebuttals

Bare International Senior Managemen

Fairfax,
Virginia,
We're here to help

#2UPDATE Employee ..inside information

Wed, April 30, 2014

Hello,

I am sorry to see you've had some frustration with some shops you've done through our organization.  I can assure you that it would do us no good to just "look for some reason to reject" a report as you state; that serves neither the client nor BARE as no one profits in that situation.  

It is hard to tell from your report, but it appears to me that you've done some project work that came from more than one of our offices.  To help you find some resolution for these shops, I will need a bit more information about them. Would you kindly email me at [email protected]   so that I can assist you further?  If you would include your full name, your shop ID's (if you have them available), the dates and locations of the shops in question, and the amount of the shop fees you were expecting, that will go a long way towards my being able to investigate those shops further and to find out what happened.  It would also help greatly if you could include the names of any individuals you may have already spoken with about these issues and when you had those conversations.  

Thank you so much and I look forward to your correspondence,

 

Sincerely,

 

Gail Maas, SPHR

Director of Global Human Resources

Bare International, Inc. 

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