- Report: #1276424
Complaint Review: Basic Internet - Internet
Reported By:
Sokar -
Saint Louis, Missouri, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Basic Internet
Internet, USA
Phone:
310.910-9996
Web:
http://basic-internet.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Basic Internet T-Mobile Reseller ISP, Internet, Broadband Internet
Report Attachments
I ordered Internet services from Basic Internet a T-mobile reseller. They sent the device it was slower than promised. I asked to cancel service after attempting to get online. I asked them for a refund as their site promises within 15 days for the device (not the service) They have stalled me when I have called them repeatedly and sent numerous emails. Even though I requested the refund within the 15 day period for the hotspot, they are still stalling and refusing to refund me. I have a recorded message of a CSR there saying I was entitled to the refund and am sending this to BBB.
