Do not buy from this online store. If the product you get ends up being defective they simply send you to the manufacturer, abstaining themselves from any and all responsibility. They won't even file a trouble ticket for you. When the manufacturer ends up being of no help, you are stuck with a bunk product and no way to get further help/refund.
Here is the relevant portion of my thread with paypal customer support--which was not ruled in my favor :( :
J Ware
Houston,#2Consumer Comment
Tue, May 27, 2014
I live in TX and have ordered from this company because I read that the Bathmate was the way to go as far as hydro pumps for male enhancement were concerned. My first order I did with them came in about 3 days. I used the product with good results until the valve broke. I wrote them about it and they sent me a replacement valve for no charge but that was that. Good results.
I then again placed another order with them for a bigger Bathmate just this last April and got it in 2 days. So far so good. Their customer service contacted me and asked if I had any questions. So far so great.
Maybe you just needed a replacment valve? I don't know.
Message to any lawyer on here: is it even legel for for customers to ship used items of this type back to a store? Wouln't it have to be labelled as bio-hazardous material and shipped by certain protocols?