April
Waldorf,#2Consumer Comment
Fri, June 21, 2002
I've recently had a serious run in with the BBB's and even CBBB. What your saying in your report is very true. My husband was working for a scam garage door company that is now nationwide. When he found out what was really going on with this company, he refused to rip people off and in turn was screwed out of pay and fired. We reported the company with the specifics on the location he was working at. At this point the company did not exist in their data base, we provided all the information we had. A week later they appeared on their data base with a "Satisfactory" record, and many of the information was changed. (eg: the start of their business, etc) We recieve a letter from this BBB saying that this is an employee-employer problem and they would not help. We then sent another complaint, with the additional information on their company. That was not answered by the BBB. So we sent a e-mail to the CBBB. They send us a reply 2 weeks later telling us to go through our BBB, we replied we have several times, the replied the same thing, this continued over and over. About 4 weeks later, we filed another complaint with this BBB, and their data base showed the company as a new member, not so surprised, huh? (Funny though, I have a print out of the first, second, and last time I looked their report up.) Then I sent an e-mail to ALL the BBB's in which this company does business in with their original name and hundreds of aliases, I gave specific detail of their scam, etc. Ron Berry of the CBBB sends a response e-mail to EVERY BBB that we e-mailed this information to basically telling them to ignore us. This is the BBB we were all told to go to when a company screws people and scams people. Yet, in the long run, by them taking money to keep these things secret is no better then the company itself. They've committed more crime than any business and should have to pay the penalty like any other business or organization. They should be shut down if they can't uphold the truth and honesty that they were originated for.