- Report: #716601
Complaint Review: Beach Readt LLC - Silver Springs Nevada
Reported By:
Scott -
Piedmont, Oklahoma, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Beach Readt LLC
3515 Highway 50, Silver Springs, NV 89429 Silver Springs, 89429 Nevada, United States of America
Phone:
1-877-390-4552
Web:
https://secure.curecolon.com
Categories:
Business Rating:
(0)
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Beach Readt LLC Colothin Unauthorized charges, claimed to send a refund then charged my account again. Silver Springs, Nevada
I ordered a $4.95 bottle of Colothin. The bottle was supposed to be free and the fee represented the shipping costs. The Terms and Conditions on the web site stated that if you did not cancel within 14 days then you would be charged $69.95. The wonderful people at Colothin charged my account within 7 days instead of 14 days.
I called in and disputed this with Colothin. They said they were sorry and sent me one email saying my account was canceled and another email that was a "refund receipt". Three days later I had another $69.95 charge on my account instead of a refund.
When I called in to dispute this I was told there was no second charge and I was wrong. I was told they had refunded me my money. They are telling me this while I'm staring at the charges on my online banking. I was also told the supervisor was busy and could not talk to me.
These people are worthless.
I called in and disputed this with Colothin. They said they were sorry and sent me one email saying my account was canceled and another email that was a "refund receipt". Three days later I had another $69.95 charge on my account instead of a refund.
When I called in to dispute this I was told there was no second charge and I was wrong. I was told they had refunded me my money. They are telling me this while I'm staring at the charges on my online banking. I was also told the supervisor was busy and could not talk to me.
These people are worthless.
2 Updates & Rebuttals
Trislim
Silver Springs,Nevada,
Contacting our company
#2UPDATE Employee
Mon, May 06, 2013
You may contact us by going to the website on the back of your product. Or you can visit colothinclub.com. There is a contact link at the bottom of the page where you can email us, or call our customer service. If you could email us, we will answer within one business day. Thanks,
Splandman
Piedmont,Oklahoma,
United States of America
Typo on name
#3Author of original report
Tue, April 12, 2011
The companies name is Beach Ready.
