Blakcondor
San Diego,#2Author of original report
Tue, April 13, 2010
I filed my Rip-Off Report against these shysters back in June of 2009. Since that time, my bank has had to do back-research to find out why numbers I was given as numbers to indicate refunds all of a sudden didn't count as a refund and where, to their claim, part of an out-dated number system. Huh? So here we are in April of 2010 and someone from their "corporate" office is submitting a comment with the implication of feigning assistance. Really? Nearly a year later your company is going to try and resolve something you wouldn't let me do over the phone nearly a year ago? And although I have no proof positive, but I believe, based on new, unauthorized charges on my account, my name and credit card number where either sold to another company, or my card was dinged by another one of their divisions. I have had to close the account out completely due to all the fraud initially related to Tri=Slim/Colon-cure. What, Sir, could you possibly help me with after all this time? If customer service was on the forefront of the company's image, why wasn't there a call or email in 2009? You folks waited to see something bad on Rip-Off Report? Folks, need it be said again? BEWARE OF THESE FRAUDSTERS - It took having my bank take almost 90-days to research the non-sense associated with these people before I was able to get my money back. Most of it was returned with the exception of a few bucks that I won't quivle about considering the bulk was returned and my bank has put out an alert regarding these people as well.
Trislim
Silver Springs,#3UPDATE Employee
Tue, April 13, 2010
I am sorry for the inconveniences you have received and would like to help you. If you could please send me an email stating your situation and that you are writing from ripoff report, I can help you out if your situation has not been resolved already. Please send it to [email protected]. Thanks,
Glen
TriSlim Corporate Offices