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  • Report:  #1399110

Complaint Review: Beaute wrinkle reducer - North Las Vegas Nevada

Reported By:
Beth - Corpus Christi, Texas, USA
Submitted:
Updated:

Beaute wrinkle reducer
6276 East Tropical Pkwy Unit K North Las Vegas, 89115 Nevada, USA
Phone:
8443883475
Web:
https://topteneyecream.com/joanna-gaines-skin-care-anti-aging-secrets-and-products/?campid={campid}&
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First of all this company lured me in by using a celebraty advertisement that I now believe was false. It claimed that Joane Gaines was making a skin care product and going into full time work with this product. Because I trusted the celebraty, I took the bait. A "free trial size " was offered for only shipping and handling charges. What they did not say was that my bank account would be charged for that supposed "free" offer if I did not cancel, plus they kept sending me "samples" once a month but debiting my bank account $99 a month for one product and $89 for a second one. I had ordered a sample of Beaute' Wrinkle Reducer and the Beaute' Wrinkle Creme. 

I did not catch the debits on my account until after four months. Shame on me for falling for this and not catching it sooner. But what a scam! I called the company immediately (today 9/10/17 around 2pm CST) and was offered up to "50% off if I continued but of course I refused. I asked if I could send back the product for a refund and was told that was not offered. The person I spoke with even said that he understood why I was upset but there was nothing he could offer for me to do. I asked for the name of a supervisor and was not given one. He did however promose to stop sending and debiting my account. 

What can be done? This clearly is a scam product. By the way, I did use the first sample size (all others were also the same "sample" size) and it does nothing that it claims. I was sure I read about a "money back guarantee" but am too furious to go searching for it now. This scam has cost me around $800 of money I can't afford to loose. 



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