Elizabeth
Holden,#2Consumer Suggestion
Thu, March 20, 2003
If you want to cancel your order, call your Credit Card Company immediately. Double check your statement to see where the transaction was process through. Neal Martin has many times used a customer's credit card number to pay off his debts. If you decided to wait for your flooring, if you ever get it make sure you check it completely before the truck leaves. There have been several customers short changed wood. OF course, they have never gotten the remainder. I urge you to file a complaint with the government agencies. Either the NY Office of Consumer Affairs or Atlanta Office Consumer Affairs. You can fax your info to Atlanta at 404-656-2000. I've been promised a refund check since 12-15-02. I have the emails to prove it. Yet, I still have no check.