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  • Report:  #281191

Complaint Review: Bekins E.E. Ward Moving & Storage Co. - Colombus Ohio

Reported By:
- Jackson, Missouri,
Submitted:
Updated:

Bekins E.E. Ward Moving & Storage Co.
1177 Joyce Avenue, Suite A Colombus, 43219 Ohio, U.S.A.
Phone:
614-298.8414
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In December 2006 EE Ward Moving AKA Bekins Van Lines (the Movers) engaged in contractual agreement with my former employer Signature Packaging (The Employer). The contract was to provide moving services for me as part of a corporate relocation benefit.

This was a corporate relocation move funded by the employer and agreed by contract between Mark Thompson (Mover) and Sonya Harper (Company Human Resources). In the contract the company was verifying payment accountability for the move as this is customary within the company.

The move was made in January 2007 and the mover ignored to pay or replace damages made to my furniture. From January 2007 until May 2007 I have been corresponding with the mover just getting the runaround and not resolving the claim. For this I have corresponded with Mark Thompson, Greg Roth, Bob Maddox who have pointed fingers towards each others (have Emails Copies) but have failed to satisfy the claim request.

Today and possibly in a retaliatory manner, the mover is charging me a balance for the move the company is responsible for. Apparently the company told the mover they would only pay for a portion of the move although the move was made to the place of employment.

I can relate how the mover want to recover their moneys however to go after the employees is very unusual and uneven. The mover is making a charge for a benefit not received notwithstanding my unemployment status.

I have provided the company with the documentation pointing the company policy and internal communications where the company acknowledges their policy to pay the move in full. The mover is diverting their responsibility to fulfill my claim with a past due amount as a distracter.

Although I have provided copies of most documentation relating to the relocation benefit, and have offered my support to the mover in collecting from the employer the company is exercising a bullish act against me taking advantage of my employment status and my inability to pay for an attorney.

I plea to the BBB and other consumer agencies to assist me in mediating this matter as my ability to pay this claim imposes an undue burden on our family. I restate this is a company paid benefit and an issue both the mover and the company should resolve among them.

I exhort employees not to use this mover. The same thing can happen to each and this company will go after them as well.

Carlos

Jackson, Missouri

U.S.A.


4 Updates & Rebuttals

Carlos

Collierville,
Tennessee,
U.S.A.
RELOCATING...BEWARE. MOVERS DONT PAY OR FIX. THEY DODGE

#2Author of original report

Sun, December 16, 2007

As a recipient of a company relocation benefit, don't sign the receiving document. Scratch off the part a mover makes you liable for paying if the employer doesn't. Also, receiuve the goods and write in RED, Subject to final inspection. Movers will claim when receiving all goods it was inspected and will deny damages. Think of this, are you responsible for goods or services a company buys so you can produce. Don't use Bekins or EEWARD. See the trail of claims, jo better than glorified crooks with a license.


Robert

Buffalo,
New York,
U.S.A.
What does the moving contract state?

#3Consumer Comment

Sat, October 27, 2007

There should be a written contract that states exactly whom is paying whom for what. I have moved numerous times, mostly at my former employers' expense and a few times at my expense - there is a contract between parties. Did you sign anything? In particular, did you sign the contract between your employer and the mover as a third party that could be billed? Or did you sign the contract with the mover believing your employer was going to pay them? I would obtain a copy of the contract and read it very carefully to be sure you weren't a guarantor if your company did not pay the mover directly. I ask because of this statement in your ROR: ""I have provided the company with the documentation pointing the company policy and internal communications where the company acknowledges their policy to pay the move in full. "" Company policy and internal communications mean nothing to the mover. What counts is what is in the SIGNED contract between the mover and whomever contracted them to move you. I suspect this might have been a case where you made the contract with the movers (with the belief that your employer would either pay it directly or reimburse you for the move.


Jim

Anaheim,
California,
U.S.A.
What was Your Moving Allowance?????

#4Consumer Comment

Sat, October 27, 2007

Corporate moves normally contain a moving allowance - in other words, you will only get a certain amount from the company and if there is any additional amount over and above the allowance, it becomes your responsibility to pay the difference. You need to go back to your HR people and understand how much the allowance was for. Either way, you will pay for it. Wait until you receive your W-2 this year..... the money they paid the mover will be treated as compensation to you this year.


Faron

Houston,
Texas,
U.S.A.
You're going after the wrong party

#5Consumer Suggestion

Sat, October 27, 2007

Why are you going after Bekins? If they are out money and the employer only pays a certain amount, Bekins has to get their money from somebody. If you don't pay it; they could sue you both and let the courts decide it. They have every legal right to go after you if the bill was not paid. It's your EMPLOYER who is the the one you should have your beef with. They are the ones who didn't pay the full bill.

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