- Report: #244818
Complaint Review: Bekins Van Lines77 - Palm Desert California
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Author Confirmed
Why?
Bekins Van Lines77
77550 Enfield LN Palm Desert, 92211 California, U.S.A.
Phone:
866-496-8766
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Bekins A-1 ,Legacy Worldwide Moving & Storage IF YOU DON'T PAY WE WILL BREAK YOUR KNEE CAPS!! Palm Desert California
Bekins Van Lines stored my household goods for a few months then trucked the goods to my home in Fort Lauderdale FL.
When the driver unloaded the goods I was informed the weight excided the estimate and demanded an additional $3,739.08. When I ask the driver what would happen if I did not pay what would happen? I was then advised they would BREAK MY KNEE CAPS if I did not pay up.
In addition to over charging me my boxes were opened and ransacked, goods are missing and thousand of dollars worth of furniture was destroyed. Bekins offered me only $324.00, I am still trying collect a fair amount.
I did manage to get a refund for the trucking over charge; I contacted the USA Surface Transportation Board and they advised me the maximum amount a trucking company can charge over the estimate is ten present.
John
Fort Lauderdale, Florida
U.S.A.
When the driver unloaded the goods I was informed the weight excided the estimate and demanded an additional $3,739.08. When I ask the driver what would happen if I did not pay what would happen? I was then advised they would BREAK MY KNEE CAPS if I did not pay up.
In addition to over charging me my boxes were opened and ransacked, goods are missing and thousand of dollars worth of furniture was destroyed. Bekins offered me only $324.00, I am still trying collect a fair amount.
I did manage to get a refund for the trucking over charge; I contacted the USA Surface Transportation Board and they advised me the maximum amount a trucking company can charge over the estimate is ten present.
John
Fort Lauderdale, Florida
U.S.A.
1 Updates & Rebuttals
Bekins A-1
Warrenville,,Illinois,
U.S.A.
Rebuttal
#2UPDATE EX-employee responds
Tue, December 16, 2008
This individual did file a claim with Bekins Van Lines and this claim was duly handled and responded to. This individual agreed to the offered settlement as noted in his complaint.
