;
  • Report:  #618988

Complaint Review: Bell Rd. Honda - phoenix Arizona

Reported By:
bell honda slayer - avondale, Arizona, United States of America
Submitted:
Updated:

Bell Rd. Honda
701 west bell road phoenix, 85023 Arizona, United States of America
Phone:
6027899771
Web:
www.bellhonda.com
Categories:
Tell us has your experience with this business or person been good? What's this?
This is what happened to us!!!!!!!!!!!! We went down to the tent sale Sunday after noon. We started looking at all the vehicles they had on the lot.. We came across 2 that we liked the most. We started working on a deal and of course thats where the nightmare began.. We hassled over the sale price of the car for at least 2 hours we were told that they would give us a great deal sense it was the last day of the sale! Ya they gave us a deal alright! We went back and fourth about what we were going to pay for the car as far as monthly down payment ect.. We wanted our monthly payment to be as cheap as possible.. so through all the negotiating bullshit we agreed to a few thousand down.. and certain monthly payment.. as we were waiting for the finance people to see us.. there was a man that came to us to tell us about a new program they were offering people that would allow you to refinance the vehicle in 9 months and with a lower monthly payment after the 9 months go bye but at first you have to pay about $60 more monthly to get that ya bullshitt! we went back and fourth with him as well telling him we would pay what we agreed to nothing else.. after about 40 min. of hearing him say how he felt bad for us sense we didnt want any extras and this state is known for its vehicles being stolen. and how people lose there jobs and get behind payments and lose there car through a repo he didnt want that to happen to us so he would offer us gap for 7.00 a month extra ! finally agreeing to that he stated I will throw in a new alarm system just for you! and it wont cost you a cent.. we were like wow cool. thx! ya ay aya ya ya! he said he had to put the cost of the alarm on the finance sheet to make the numbers work out... but there will be no charge at the end..my husband said take it off ! we dont want that he said we werent being charge for it its all about the numbers......anyway long story short the car was given to us dirty no gas in it whatever we can deal wit that as well we get home realize the car smells like smoke so tryen to put as much air freshener in it as possible to get it out.. My bad I should of noticed it! but my bad... the next day we were online looking at the different prices people were selling this type of car for and realized holly s**t BELL HONDA has a ad for the same vehicle we bought from them at the tent sale, online for $3000 less Vin #'s matched! same dang car also we see the car comes with alarm system!same alarm they snuck on for $700 was already installed in the vehicle.. I called and spoke to one of the finance people on Monday about what we seen he "s" said dont worry about that we will get it fixed for you I will have a manager in the sales office call you and fix everything for you guys cause we want you to be happy... Today 6/24/2010 I called again asking why we haven't received a call from any one.. The rudest person i have spoke to yet had to tell me this.. Well Mrs... i have your info infront of me and what can I help you with I wanted to know if we are approved for the car.. I stated to him he said well I dont know that prior to me calling him I looked up in my bank acct. a seen they withdrew the check I wrote to them on Sunday ! so again i stated to him why has no one called me and what are we going to do about the charges that we didnt agree upon! he stated to me " now this is your 3rd time telling me this how many times are you going to repeat yourself to me! then he told me I need a check stub from your husband and a social security card to prove that hes alive because on his credit report says hes died! hmmm i said Im not getting anything for you until you help me! he said tell you what as he was laughing I dont need your Paperwork I will get you approved without it! laughing ! first off don't i need to be approved through the bank before I have my money taken out of my account?? second dont they need proper documents to get the loan financed they have nothing from us! no pay stub no proof of anything they didnt even get a good insurance card for us to drive it off the lot! we told the sales man the only insurance card we had was my husbands motorcycle insurance card with us! no problem it was stated to us! said okay! now again how would we get approved when they have no pay stub! that they requested and I know that cant get one through his work because his job doesnt give that out without going through the main office! and my husband signing permission to do so! Any advice would help ! for the scum of the earth taking advantage of people!




4 Updates & Rebuttals

Ronny g

North hollywood,
California,
USA
Call me an "authority" if it makes YOU feel any better...

#2Consumer Comment

Fri, July 02, 2010

But I have been in the auto biz and related most of my life. And have been in the automotive electronics field since I graduated with a degree in electrical engineering .

Now I do not know for a fact the dealer only paid 50 bucks for an alarm they are charging $700.00 for, but I do know FIRST hand that the price of 50 dollars is what most alarms are dealer cost. I also know of the SCAM they pull using the sticker on the window that says something to the effect..."this vehicle is equipped with a anti theft system which must be removed at time of sale, etc"..

The reason the DEALER puts that sticker on the window, is so they can imply this is some kind of special, sophisticated anti-theft system..and they are not supposed to sell it with the vehicle. What it is..is a 10 dollar starter kill, which is easily bypassed with a paper clip. But what they do, is tell the customer they will "throw" it in on the deal..and tack it onto the monthly payments so they make a killing on a useless piece of s**t.

You might be interested to know, that most vehicles these days, come equipped from the factory at no additional cost, with an immobilizer anti theft system (transponder key) which is nearly impossible to bypass, late model Hondas being included..Other then having the proper key, or flatbedding the car away, there is nothing else better to prevent theft. The dealer may not tell their customers this if they are making a killing off some cheap alarm system..make sense? Now yes, an alarm system is a deterrent and can be a good investment...for 200 bucks, not 700.

If the customer is savvy, and request the unit to be removed rather then pay anything or have the numbers manipulated, the dealer actually does not remove it. WHY, you may ask??. Because it is such a cheap useless piece of s**t, that it costs more to remove it, then it is worth. So they simply leave it in, which is why you see so many cars with that slot under the dash that does nothing.

 Now unless this dealership is the only one in the universe that is actually installing a 700 dollar alarm system, if one even exists...let us know.

Otherwise, listen to the experts like myself, who know EXACTLY how these dealerships operate.

I never claimed to be an expert or authority on finance and insurance. But I have as a consumer had to finance a car in the past, and as a driver on the public roads of America, am legally REQUIRED to have insurance before being allowed to drive off in a vehicle sold to me by a licensed dealership.

Now, unless you know more then the author of this report or myself about what an alarm costs, or if a vehicle can be financed without income verification... or the laws regarding allowing a vehicle to be driven off without providing proper insurance documentation, please educate us.

 Or, stick to judging reports based on spelling and grammar, and provide no other useful information. Either one works for me.


Joe

Fairless Hills,
Pennsylvania,
U.S.A.
The world's foremost authority

#3General Comment

Thu, July 01, 2010

    So, Ronny G, just how did you become the worlds foremost authority on the automobile business??? My God you know everything!!! I've been in this business for the better part of thirty years and I don't know a fraction of what you know. You even know that this dealer paid $50.00 for an alarm system that they charged $700.00 for. You're even an expert on F&I. Could you please share some of this vast knowledge with me??

   

  


Ronny g

North hollywood,
California,
USA
Nothing wrong with the spelling...

#4Consumer Comment

Thu, July 01, 2010

It is just a long report and it takes a degree of attention span to read it. Most people are simply too stupid or have no attention span and call it "ADD", but that is often not professionally diagnosed, just an excuse for uneducated and slow.

Yes, the report contains a few "ya's" and "wit", but I had no problem whatsoever making out the complaint, and the few slang terms did not take away any merit. "Ya" is just a way of saying "yeah", it was spelled this way intentionally. There may be one or two typos, but nothing that anyone with even a fifth grade education would have trouble determining what was intended to be typed.

As far as Joe's response, and I quote..."I can't believe anything you write here. You can't spell you can't write you are a complete moron. Whatever you did I think it is just a case of buyers remorse. Learn how to spell and maybe someone will believe you!!!!

"


Try some punctuation next time Joe. You have basically pulverized the English language, and then reply here to mock and judge a report based on spelling errors while the spelling in this report is 99% better then 99% of the reports I read here.

Perhaps you can share evidence of how this poster does not how how to spell and post the corrections? And how the spelling was so poor that no one would believe or comprehend the report? IF, you are capable of actually reading this much??

My opinion. The dealer tried to rip this consumer off, attach an alarm to it for 700 bucks stating it would cost them nothing (probably a cheap 50 dollar alarm anyhow)., but was actually being "worked" into the payments. I believe the dealers refer to this as "up-selling"..a nicer term then RIPOFF, which is what it actually is.

It also seems they may be falsifying documents to approve loans..something the housing market was doing a few years ago and look where it got us. Auto dealers have been known to do this as well, and it can get them into BIG trouble.

There also seems to be a plethora of other ethical issues with this whole deal, I hope you are not committed to it, and I hope you can return this car for a refund of any funds they took from your account, or get you into a deal as agreed upon, if any. How they can approve any financing without pay stubs, and allow you to drive away a vehicle from them without proper insurance is beyond me..it is flabbergasting to be honest.

I would START..yes...start with the state attorney general and go from there if this dealer will not offer any satisfaction or recourse.


Joe

Fairless Hills,
Pennsylvania,
U.S.A.
I Can't Believe Anything

#5General Comment

Wed, June 30, 2010

I can't believe anything you write here. You can't spell you can't write you are a complete moron. Whatever you did I think it is just a case of buyers remorse. Learn how to spell and maybe someone will believe you!!!!

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//