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  • Report:  #92396

Complaint Review: Berkeley Nutrceuticals - Cincinnati Ohio

Reported By:
- NY, New York,
Submitted:
Updated:

Berkeley Nutrceuticals
* Cincinnati, 45242 Ohio, U.S.A.
Phone:
866-834-1715
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Contact Information for BBB (Better Business Bureau).

I will post a similar complaint made to the State Atty General.

(Feel free to cut-&-paste to file your own complaint).

These crooks selling "poison" and defrauding consumers should be behind bars.

COMPANY OR ORGANIZATION INFORMATION:

Berkely Premium Nutraceuticals a.k.a. Wagner Nutraceuticals

1661 Waycross Road

Cincinnati, OH United States 45240

(800)285-4645

www.altovis.com

COMPLAINT INFORMATION:

Complaint #: XXXXXXX

Complaint Type: General Complaint

Date Received: 5/21/2004

Primary Complaint Classification: Selling Practices

Secondary Complaint Classification: Advertising Issues

Complaint:

Advertising Practice is illegal.

Selling practice is illegal.

The Merchant:

Wagner Nutraceuticals, Cincinnati, OH

a.k.a

Berkeley Premium Nutraceuticals

- is advertising several products, on a daily basis, through various media, including "television advertising

- products include:

Altovis

Avlimil

Enzyte

Rogisen

Rovicid

Ogoplex

Illegal Advertising:

Named Merchants offer FREE 30-day sample with NO FULL DISCLOSURE in their advertisement that if you participate in the FREE offer, you will AUTOMATICALLY and WITHOUT YOUR KNOWLEDGE or AUTHORIZATION be enrolled in a "monthly program" (where they ship you product and bill your credit card every month - all without "Consumer knowledge" or "authorization").

NO FULL DISCLOSURE of SERIOUS and NEGATIVE side effects to the consumer's health.

Illegal Selling practice:

Named Merchant allows you to "cancel" monthly enrollment (online or by telephone), HOWEVER - they IGNORE your cancellation AND SHIP THEIR PRODUCT (billing the unsuspecting consumer - I have PROOF of my timely cancellation). Even when the cancellation occured immediately after the FREE product sample was received and found to be BAD with SERIOUS and NEGATIVE side effects to the consumer's health.

Their Customer Service has been "instructed" to REFUSE to take RETURNS and give the consumer any "bogus" reason to not accept returns.

Desired Settlement: Refund

Settlement Explanation:

1. I want a refund for $XX - that was "illegally" billed to me

2. I want the merchant and it's affiliates "black listed" for illegal and deceptive practices

Customer Service Rep: Declined to Give Full Name or Number

Product or Service: ALTOVIS, AVLIMIL, ENZYTE

Model Number:

Account Number:

Order Number:

Salesperson:

Payment Made: Yes

Purchase Price: XX

Disputed Amount: XX

Payment Method: Credit Card

Purchase Date: XX/XX/2004

Problem Date: 5/13/2004

Complaint Dates: 5/14/2004, 5/17/2004, 5/18/2004

The bureau that will handle your complaint is:

Cincinnati BBB

898 Walnut Street

Cincinnati, OH 45202 -2097

Phone: (513)421-3015

Fax: (513)621-0907

Email: [email protected]

WWW: http://www.cinbbb.org

Dina

NY, New York
U.S.A.


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