- Report: #692027
Complaint Review: Berkline Furniture - Morristown Tennessee
Reported By:
vulcan -
Chambersburg, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Berkline Furniture
One Berkline Drive Morristown, 37813 Tennessee, United States of America
Phone:
Web:
www.berkline.com/
Categories:
Business Rating:
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Berkline Furniture Produce Junk and hide behind a "Limited" Lifetime Warranty Morristown , Tennessee
Purchased a Sofa, Love Seat and Recliner through Colony House Furniture - Waited for special order fabric and received furniture end of November 2009 - - Looked fantastic, comfortable and with the Wallaway® design worked well for about 3 months. In 3 months one of the seats that recline on one side of the sofa started sinking - then the other side - by May of 2009 one of the recliner mechanisms on the two piece Love Seat became hard to work. Left messages with Colony House - no response. Furniture kept getting worse. Berkline has a Limited Lifetime Warranty well it certainly is limited. Colony House sent the information to Berkline and their response was warranty is up ! The life expectancy of their furniture is less than 1 year. This furniture is absolute junk. It is so cheaply made that no one should ever buy it ! How they can produce this and stay in business I can not understand. They hide behind the ONE (1) year warranty. How do they get away with the phrase "Lifetime" ? Is the lifetime of furniture one year?
Do not buy Berkline Furniture if you actually want to sit on it It is okay if you just want to look at it. I wasted 4K thinking Berkline was a high quatilty US Company.
I will purchase new furniture - it won't be Berkline and I will not get it from Colony House
Do not buy Berkline Furniture if you actually want to sit on it It is okay if you just want to look at it. I wasted 4K thinking Berkline was a high quatilty US Company.
I will purchase new furniture - it won't be Berkline and I will not get it from Colony House
