- Report: #461932
Complaint Review: Best Buy - HRS ACCOUNT SERVICES - City Of Industry California
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Author Confirmed
Why?
Best Buy - HRS ACCOUNT SERVICES
P.O.BOX 60148 City Of Industry, 91716 California, U.S.A.
Phone:
800-365-0392
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Best Buy - HRS ACCOUNT SERVICES They claim not to have received a mailed payment. City Of Industry California
I can't help but wonder if this company has a pattern of "losing" mailed payments to justify late fees and the cancelling of low or no finance charge agreements. I'm absolutely certain I mailed them a check the same day I received the statement (5/13/09) and it was mailed to a nearby community. I opened my June statement and saw the late fee. My bank has not processed the check I sent.
Their customer service agent said she would make notes on the account about this but offered no recourse on the late fee.
I'm now in the process of converting to on line payments.
Laurenlongbeach
L.A., California
U.S.A.
Their customer service agent said she would make notes on the account about this but offered no recourse on the late fee.
I'm now in the process of converting to on line payments.
Laurenlongbeach
L.A., California
U.S.A.
