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  • Report:  #69960

Complaint Review: Best Buy - Nashua New Hampshire

Reported By:
- Nashua, New Hampshire,
Submitted:
Updated:

Best Buy
220 Daniel Webster Hwy Nashua, 03060 New Hampshire, U.S.A.
Phone:
603-891-4900
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Computer wasn't working, brought it back to Best Buy. Told me I need the Norton Antivirus system, which I already had. Told me the one I had wasn't sufficient and sold me the upgraded one for $89.98.

Computer still didn't work as I had the Blaster Worm on it. Gave me a new Hard Drive, but come to find out because it was under warranty, they gave me the same one back with the Blaster Worm still on it. Had to call a private company to come fix the computer at $25.00 per hour.

Gloria

Nashua, New Hampshire
U.S.A.


1 Updates & Rebuttals

Peggy

Toolaville,
Idaho,
U.S.A.
Worms, viruses, and software-related issues are NEVER covered under ANY warranty.

#2Consumer Suggestion

Fri, October 24, 2003

Read the information that came with your computer. It is your responsibility to protect your computer from viruses, and to understand how to use your computer properly so as to prevent software issues. Just because the store refused to correct something that they did not legally have to under warranty, does NOT mean that you were ripped off!

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