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  • Report:  #29500

Complaint Review: Best Buy - Southfield Michigan

Reported By:
- Dearborn, MI,
Submitted:
Updated:

Best Buy
Telegraph Southfield, Michigan, U.S.A.
Phone:
800-332-4800
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I purchase a Bigscreen Sony Projection TV in Aug 2000.

2years later the PU Convergence HV Board Died. A repair technician came out an diagnosed the problem on Aug 23, 3002. Today is September 9, 2002 and the part of the TV is lost and they stated the earliest a repair tech can come back out and service the tv is Sept 20, 2002. Which is alot of bullshit.

The TV would have been broken for almost a month.

I have spoken to Supervisor and Managers and no one seems to know what the other person is doing.

I had to track down the part my self by call ups and find out who signed for the part. Still Best Buy is unable to locate it.

I will never ever by another thing from best buy. They have horrible customer service

Indira

Southfield, Michigan


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