- Report: #1377624
Complaint Review: best parking - Internet
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Author Not Confirmed
Why?
best parking
Internet, USA
Web:
www.bestparking.com
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bestparking.com Need parking in Downtown NYC, but given a parking lot in Midtown 80th street Internet
travel to NYC with my family for my sister in law's wedding ceremony in city hall.
Needed a parking and get this app "Best Parking" from my Andriod device, first time use.
Registered and allow it to get access for my location (of course, right?) when asked.
And the app respond quick with many parking lots/garages around the location indicator in the map.
I select on base on the location and the price since it is nearby "My location".
However, once the reservation was made, it provided a parking place in Midtown NYC, i remember is in 80th street or so, but I was near the city hall? 141 worth street !
I wanted to call them to fix the problem but no phone service was provided. so i need to email them via the app.
they respond quick but without a solution, just asking me to wait.
JUN 02, 2017 | 06:20PM CDT
Kristine replied:
James,
We’re still waiting for confirmation from ABM 1633 Broadway. I’ll get back to you as soon as they reply.
We appreciate your patience and support.
Kristine
Until today 6/7/2017 no further answer from them, and they didn't respond to my another email sent on 6/5/2017.
I end up search the parking lot myself in downtown NYC. Besides, I found the price the parking lot offers is the same as the App BEST PARKING offers, only that Best Parking charge $5 additional as booking fee. So not really save you anything per my experience.
I am still waiting for their refund.
