- Report: #211240
Complaint Review: Best Phone Service - Wichita Kansas
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Best Phone Service
2405 E Pawnee St Wichita, 67216 Kansas, U.S.A.
Phone:
316-6858100
Web:
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Best Phone Service RipOff ,False Advertising, Rude Customer Service, Oh Yeah and Way Over Priced! Wichita Kansas
When I signed up around July of 2006 Best Phone Service advertised phone service for $26.95 a month No Deposits, No turn downs, and No taxes. First off because I didn't have phone service already connected I had to pay a $20 Deposit ( connect fee) It took over a week for my service to be connected.
When my very first bill came in the mail my service had been increased to $34.90 a month. This is with nothing more than BASIC service. I called about this matter and they were rude to me and claimed that TAXES had increased. So I called around and discovered AT&T SBC Yahoo Service for half of the cost with all features added to my service.
I switched to SBC and 3 weeks later received a bill in the mail from Best Phone claiming that I was responsible for the $34.90 plus a $5.00 late fee. When I hadn't even used there service for 3 weeks and was set up pre-pay in the first place. So how I received a late fee is beyond me.
I feel that there service is nothing more than a ripoff, scam, false advertising, and there company is way over charging customers! BEWARE
Jamie
Wichita, Kansas
U.S.A.
When my very first bill came in the mail my service had been increased to $34.90 a month. This is with nothing more than BASIC service. I called about this matter and they were rude to me and claimed that TAXES had increased. So I called around and discovered AT&T SBC Yahoo Service for half of the cost with all features added to my service.
I switched to SBC and 3 weeks later received a bill in the mail from Best Phone claiming that I was responsible for the $34.90 plus a $5.00 late fee. When I hadn't even used there service for 3 weeks and was set up pre-pay in the first place. So how I received a late fee is beyond me.
I feel that there service is nothing more than a ripoff, scam, false advertising, and there company is way over charging customers! BEWARE
Jamie
Wichita, Kansas
U.S.A.
