The postcard came in the mail because of he speeding ticket received in Duval County advertised 'No Insurance Hikes & No Points ONLY $5.94* (which the * indicates on the card in very tiny print (unable to read without a magnifying glass) *Does not include certificate processing fee & Florida State Assessment fee. Also if you want to include audio & extra $5 charge. We paid a total on $29.90 (audio included) My husband proceeded to read the text & questions followed. What he discovered was the answers to the question was not in the text preceeding the questions. I sat down & read the text & discovered the same problem. We called in and discussed it with the person who answered the phone & was told that we should guess the answer if we couldn't find it in the text. In addition to that problem once we logged off & saved our text, when we loggeed back in we were unable to see where we stopped. Our previous questions & answers were gone. My husband decided to go to a 4 hr. classroom which cost us an addition $45. Buyer beware of the postcard bandits who will ripp you off. By the way no refunds!! This School should be closed down immediately! Whose on patrol doe DMV schools?