- Report: #1490909
Complaint Review: Best Sinda Copper Range Hoods - Montgomery Texas
Reported By:
John Smithers III -
Los Angeles, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Best Sinda Copper Range Hoods
132 Somerton Dr Montgomery, 77356 Texas, United States
Phone:
1-855-918-0888
Web:
https://www.sindacopper.com
Categories:
Business Rating:
(0)
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Best Sinda Copper Range Hoods Best Sinda Sinda Copper Handcraft Copper Copper Tailor Foreign (CHINA) company posing as an US company Montgomery Texas
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Hello. We operate a design/build firm in the LA area in California. We ordered a custom-designed copper and brass vent hood via sindacopper.com. Deplorable and frustrating customer service. The phone rep promises to get answers and call back, never follows through. Also, the emails and live chat are outsourced to overseas support...
WARNING! DO NOT place any orders from these frauds under any circumstances. We have been dealing with them for over six months now. We had our custom range made by SindaCopper.com, and needless to say, we still can't use it. They managed to screw up the measurements three times. We offered to drive it to their location in Texas. It turns out that place is a house in a residential neighborhood, and it's a front for a manufacturer in CHINA! Kobe at their office even admitted they did not make the hood correctly and that they are located overseas. 
What a scam!
You would think they would at least be a little compassionate about the situation, but they aren't. They have been rude since day ONE. No communication skills at all. We got lured in by the few good reviews they had (assume they're fake now), and their prices were less than a few American companies, so we thought we were getting a deal. As another poster noted, Sinda Copper is just a factory in China that is fronting like they're a US company. Also, watch out for coppertailor.com as that appears to be just another copy cat style site and business they operate. Do yourself a favor and stay far, far away!!
