- Report: #1465227
Complaint Review: BetOnline - New york New York
Reported By:
Amanda -
New york, New york, United States
Submitted:
Updated:
-
Author Confirmed
Why?
BetOnline
Brooklyn new york New york, 11207 New York, United States
Web:
Www.Betonline.ag
Categories:
Business Rating:
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BetOnline BetOnline.ag Hey guys I’m writing because BetOnline closed my account after I won 11,955 on soccer through player props section for no reason.Closed my account and confiscated my funds over 11,000 dollars New york New York
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Hey guys I’m writing because BetOnline closed my account after I won 11,955 on soccer through player props section for no reason. It all started from 2 tickets I sent to them to show them that they had graded them two tickets wrong I even had sent them three other websites showing the same player they had put for two shots,he actually got the three shot just like what I had put him for but they denied those two tickets valuing at over 4,300 dollars. Then they start to accuse me of playing on the same IP address as few other accounts holders.accusations because the person who introduce me to the site actually introduced his friends also and we got game day we watch the game together at each other houses when we can and when we got the time to and I only play sports and sports only.so you gotta place wagers before the game my point basically is no way we could be sharing IP address because we all live separate places and work separate places so they accusing me of same IP address with other players don’t makes sense because it’s not like I’m playing while we watching the game nah I don’t and sports. you gotta catch them early to get the good odds on them like days before especially soccer. So I said to the guy only way if you see same IP address unless I logged in to check my ticket after the game so the guy said everything was okay because he actually went ahead and unblock my account again.
I first requested a payout of 7,000 dollars, they put my account on hold and told me before I’m able to login again I’ll need to verify myself to them which I did and had to do 4 times in one week. They eventually opened it up back and I login again and placed a few more bets on soccer Games so that took my account balance down to 11,304,96 and 204 dollars of pending wagers I then requested a next pay out this time again of 10,000 dollars to my surprise I got a email the following day stating my payout request was canceled so when I emailed and I ask why was this they said I didn’t replied to the email they sent me so when I look if I had received an email from BOL there was none so I told the rep I was on the phone with at the time to resend it then let me see,I got it. it’s saying I should verify my payout method, so I had to take screenshots of my bitcoin wallet to sent over to them to verify with all that did they sent me a email afterwards saying my account is closed and won’t be reopened back when I asked why no reason was given as to why this occurred.i got no answer!! I kept calling them everyday and I’m still not able to speak with no one who’s able to help me resolved this issue each time I call it’s a different story now they saying I told them I didn’t create no account and i don’t play through it they obviously trying something slick don’t just trying really hard not to pay me my rightful winnings!! I’ve got proof guys I’m not lying please assist me guys ASAP!!
