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  • Report:  #1113043

Complaint Review: Bettenhausen Automotive - Tinley Park Illinois

Reported By:
Dan - Shorewood, Illinois,
Submitted:
Updated:

Bettenhausen Automotive
17514 S. Oak Park Ave. Tinley Park, 60477 Illinois, USA
Phone:
888) 844-0132
Web:
http://www.bettenhausenautomotive.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I was sold a vehicle with dangerous health and safety issues. There is something causing the cab to fill with exhaust fumes, enough to set of a CO2 alarm in less than a minute. The rear brakes were also defective, one pad was missing and the caliper was seized. I was not aware how bad the exhaust problem was until my wife drove in it and after 5 minutes had an asthma attack. I have spent a few hundred dollars trying to fix the problems but the exhaust issue still exists. I think the dealership must of known there was issues with this truck because they would not even come close to letting me get a different truck. The Sales Manager,  Scott Martin acknowledged the problem excists but upper management refused to fairly remedy the problem.



3 Updates & Rebuttals

coast

Florida,
Questions

#2Consumer Comment

Sun, January 05, 2014

Did the exhaust fumes fill the cab during the test-drive? How did the brakes perform during that test-drive?

What are the terms of the written warranty?

 


dano4rusty

Shorewood,
Illinois,
Implied warranty

#3Author of original report

Sun, January 05, 2014

Nobody expects to be poisoned after purchasing a car!


Jim

Florida,
What Does The Warranty Paperwork Say???

#4Consumer Comment

Sun, January 05, 2014

What's that?  No warranty?  Then you bought it "AS IS". 

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