- Report: #1326115
Complaint Review: Beverly diamond - Los Angeles California
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Beverly diamond
550 S. Hill St Los Angeles, 90013 California, USA
Phone:
213 375 8994
Web:
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Beverly diamonds Los Angeles California
Please do not buy from beverly diamonds they are a rip off. Put $500 on a layaway and changed my mind. So I contact them they told me no refund and that I had to purchase a item that value my layaway which is $4200 or I will lose my payment. I then told them thats a ripoff and that they can't tell a customer how to spend their money. Jonnahton gave me a hard time then stated that he would try to help and give me something with my money. I ask him want ring I could get for my money he starting giving me rings that cost $900 and $300 I told him they are not getting a penny more and I want my moneys worth he that made up an SKU with a regular band for $699 and claim that he is willing to give me a discount so it will cost the $500. When I ask why is the SKU involve letters and the SKU rings on the site doest involve letters his excuse was that its females wedding bands and that's the reason. I said ok. I later went on the site myself and the SKU for female wedding bands doesn't include letters so I start investigate about the plain band in other jewelry stores and that same band doesn't cost more that $250. I started calling to query it no one answered I continued calling when they finally answered I ask for the manager they claim the manager is not there. How can a business place not having a manager at all time? They ask what I want I told them of the situation now they are telling me that the customer service department closed off and finding all sort of excuse. I just want my money back at this point. Customers please do yourself a favor and do not by from beverly diamonds please. The good thing is I used PayPal which I had a hard time with them to use because they didn't want me using paypal, I should have known from that start cause which business place refuse payment through PayPal.
