- Report: #1009294
Complaint Review: Bewild.com - Internet
Reported By:
BKleinpeter -
Addis, Louisiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bewild.com
2200 Wantagh Ave, Wantagh, NY 11793 11793 Internet, United States of America
Phone:
(516) 221-4700
Web:
Bewild.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bewild.com Rip-off Artist, Poor Customer Service, Poor Communication and you pay the price if you do business with them Internet
The website is confusing in that there is no way to indicate exactly which style of sandal you are purchasing so I wrote a note in the ordering process indicating I wanted to be sure which style I was ordering and included my phone number. I received no call. The style I received was incorrect so I contacted them by e-mail explaining the problem and included my phone number again. I got no response so I asked Paypal to intervene. Bewild.com responded that they do not refund shipping charges ($7.95). Had they
communicated better from the very beginning they would not have shipped the wrong style of sandal, thereby, not having a shipping charge and I would not have had to pay an addition $5.58 to return the wrong item. That is a total of 13.53 for shipping on an item costing 14.99 and the wrong item at that. Bewild.com cherry picked the comments they wanted to present from my original note to them regarding the item I was attempting to order. Here is the note in its entirety:
Comments I would prefer a size 6 but it doesnt appear to be offered. I also selected a specific style of sandal but dont feel confident that my choice was accurately recorded. If I dont receive the pair I selected
I will return the others and request a refund, which will include the cost of shipping. If you have a problem with these terms please contact me at (((REDACTED))).
Thanks Bonnie
Always pay with Paypal. They can pull the funds for the full cost when you cant get the company to deal with you fairly.
communicated better from the very beginning they would not have shipped the wrong style of sandal, thereby, not having a shipping charge and I would not have had to pay an addition $5.58 to return the wrong item. That is a total of 13.53 for shipping on an item costing 14.99 and the wrong item at that. Bewild.com cherry picked the comments they wanted to present from my original note to them regarding the item I was attempting to order. Here is the note in its entirety:
Comments I would prefer a size 6 but it doesnt appear to be offered. I also selected a specific style of sandal but dont feel confident that my choice was accurately recorded. If I dont receive the pair I selected
I will return the others and request a refund, which will include the cost of shipping. If you have a problem with these terms please contact me at (((REDACTED))).
Thanks Bonnie
Always pay with Paypal. They can pull the funds for the full cost when you cant get the company to deal with you fairly.
